Income Auditor

Job description

An Income Auditor reviews, analyzes, and recommends improvements to the daily financial reports and process to improve accuracy and efficiency.

What will I be doing?

As Income Auditor, you will monitor all transactions as they contribute to or detract hotel revenue. Specifically, you will be responsible for performing the following tasks to the highest standards:

·  Ensure the accuracy of the Daily Revenue Report prepared by Night Audit.
·  Verify and spot check D-Report and F&B Report and supporting documents prepared by Night Audit.
·  Balance and code the previous day’s work and prepare a daily operating sales and labour summary.
·  Review and analyse all adjustments.
·  Audit banquet tickets to banquet orders.
·  Ensure entertainment /employment cheques are signed and explained by HOD, and pass these on to the Assistant DOF for approval.
·  Check the backups of rebates and pass these on for approval.
·  Route rebates, miscellaneous charges, promotional tickets, and paid-outs.
·  Reconcile all interfaces charges to OnQ PM.
·  Check that all complimentary and house use rooms have been approved by the General Manager.
·  Ensure that paymaster accounts and permanent folios are checked out on a timely basis.
·  File and archive all documents according to taxing authority requirements.
·  Spot check that room rates in OnQ PM are as per contract rates.
·  Balance the credit card out-standings, reconciled by Night Audit, with the general ledger accounts.
·  Check if all credit card queries are clarified and if necessary action is taken immediately.
·  Handle all queries from guests relating to F&B or Rooms within one day.
·  Verify that all voided guest cheques are explained and approved by the HOD.
·  Prepare reconciliations.
·  Reconcile various general ledger accounts at month end.
·  Audit Guest’s safety deposit boxes in specific time frames. 
·  Complete appropriate  Navision and OnQ trainings
·  Must become the advanced user for the Navision/ OnQ PM.
·  Attend external and internal training and to develop relevant knowledge and skills.

What are we looking for?

An Income Auditor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

·  Experience in the hotel / leisure / retail sector
·  Possesss strong organisational skills
·  A good understanding of financial operating systems and procedures
·  Strong influencing, inter-personal and communication skills
·  Excellent analytical skills.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!