HR Coordinator

Job description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

 

The Human Resources Coordinator implements Human Resources policies and systems framework as directed by his / her superior, maintaining good team member relations. 

 

What will I be doing?  

As the Human Resources Coordinator, you will be responsible for performing the following tasks to the highest standards: 

• Responsible for ranking and filing team member talent acquisitions. 

• Liaison with recruitment agencies, job marketing and hotel schools. 

• Manage on-line recruitment through the hotel website. 

• Participate in cooperation with schools, colleges, and universities. 

• Ensure correct and timely placement of internal and external advertisements. 

• Adhere to pre-employment, ongoing and post-employment checklists. 

• Assist in sourcing for qualified candidates or provide relevant information via recommendations internally or externally.  

• Assist to expand efficient talent acquisition resources internally or externally. 

• Ensure prompt preparation and arrangements for interviews, selection, and recruitment, in compliance with related regulations and requirements. 

• Maintain effective internal communication with team members.  

• Provide necessary information and explanations to team members promptly and accurately as required.  

• Implement the hotel policies and procedures regarding team member salary and benefits. 

• Develop and maintain current payroll processing procedures. 

• Maintain confidentiality at all times and strict practice of office lock up and information security. 

• Perform payroll processing and month end closing of payroll. 

• Manage and prepare the issuing of payroll. 

• Set up, maintain and manage the hotel attendance system, ensuring that the attendance and payroll process are approved, calculation is accurate, and all procedures comply with group policies and regulations.  

• Provide efficient and timely support to the department attendance officer. 

• Handle the check in / out for Level 1 – Level 7 team members.   

• Assist the Compensation & Benefits Manager to handle team member pension and benefit issues. 

• Manage and supervise the filing of payroll reports. 

• Maintain relationships with the Social Security Bureau and Housing Provident Fund Centre. 

• Assist Human Resources Manager to handle work permits, visas, etc. for foreign team members. 

• Update the manning headcount and comply with the monthly manning report. 

• Process all personnel action forms coming in / out of the HR office, assist with the admin procedures for employee confirmation, promotion / demotion, transfer, salary adjustment and resignation, ensuring that all forms and database are properly processed, filed and updated. 

• Responsible for the HR system management and maintenance to ensure validity and accuracy. 

• Adhere to the hotel’s security and emergency policies and procedures. 

• Ensure that all team members have a complete understanding of and adhere to the hotel’s team member rules and regulations. 

• Assist to organize team member activities and communication meetings. 

• Carry out any other reasonable duties and responsibilities as assigned. 

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 

What are we looking for?  

A Human Resources Coordinator serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• Bachelor’s degree and above. 

• 2-3 years of experience in a similar capacity in international chain hotels. 

• Excellent command of written and spoken in English and Chinese to meet business needs. 

• Good organization and coordination skills. 

• Good communication skills, both verbal and written. 

• Good relationship with the local labour bureau and government agencies. 

• Thorough knowledge of federal, state and local laws. 

• Thorough knowledge of payroll, salary, employment and benefits administrations. 

• Must possess basic computational ability. 

• Able to maintain excellent relations with associates and team members as well as guest confidentiality at all times. 

 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!