Hotel Administrator

Job description

WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE  - The Hilton London Metropole Hotel has just finished in 2022 a transformational refurbishment, updating all of its Food & Beverage outlets, Bedrooms, Public Areas and Meeting Space.

Following the completion of the refurbishment, the hotel now boasts 1,100 bedrooms, four unique restaurants and bars, 35+ meeting rooms, including three ballrooms, with capacity for over 1,350 guests as well as an exclusive event space with unparalleled breath-taking skyline views across London.

Fancy taking a closer look at our brand new hotel? Check out our socials:

website: Hilton London Metropole (londonmetpresents.com)

Linkedin:  https://www.linkedin.com/company/hilton-london-metrople/

 

Hourly Rate of £14.50

Please note this is a part-time 20 hours contract

A WORLD OF REWARDS

·  Uniforms provided and laundered
·  Free, healthy and high quality meals when on duty
·  Grow your Career !
·  Personal Development programmes designed to support you at every step of your career
·  A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ( https://cr.hilton.com )
·  Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
·  Team Member Referral Program
·  Discounted dental and health cover
·  High street discounts: with Perks at Work
·  Discounted car park
·  Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
·  Modern and inclusive Team Member’s areas

 

 

A Hotel Administrator is responsible for carrying out the daily activities of the Executive office to deliver an excellent staff experience while providing secretarial support, managing the mail, and carrying out filing.

What will I be doing?

As a Hotel Administrator, you are responsible for carrying out the daily activities of the Executive office to deliver an excellent staff experience. A Hotel Administrator will also be required to provide secretarial support, manage mail, and carry out all filing. Specifically, you will be responsible for performing the following tasks to the highest standards:

·  Carry out daily administrative activities of the Executive office while adhering to Hilton Standards, policies and procedures
·  Provide secretarial support to the Executive team
·  Ensure all communications, particularly relating to owners, guests and the Corporate office are handled promptly and professionally
·  Receive and distribute mail
·  Ensure outgoing mail is dispatched in a timely manner
·  Provide minutes to Executive Team Meetings and compile management reports in a timely and accurate manner if necessary
·  Maintain adequate supplies of office stationary
·  Identify and build internal and external relationships
·  Carry out all filing
·  Comply with all key security mandates
·  Report any maintenance issues or hazards
·  Maintain own work area in a clean, tidy and good manner
·  Report defective materials and equipment
·  Assist with special projects related to the Executive Office

What are we looking for?

A Hotel Administrator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

·  Excellent verbal and written communication skills
·  Excellent administration and IT skills
·  Committed to delivering a high level of customer service, both internally and externally
·  Flexibility to respond to a range of different work situations
·  Ability to work under pressure

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

·  Previous administrative experience in a fast paced environment

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.  That’s why at Hilton, Every Job Makes the Stay.

 

Find out more about all our brands and hotels -  Hilton Brands | Global Hospitality Company