Hostess – Anása, Conrad Dubai

Job description

At Anása , our signature Mediterranean dining experience at Conrad Dubai , every detail matters—from the food to the feeling you get the moment you walk in. That’s where you come in.

We’re looking for a Hostess with warmth, presence, and a natural gift for making people feel welcome. You’ll be the first face our guests see and the final impression they remember. This role is about more than just reservations and seating, it’s about creating a sense of calm, connection, and class the moment they arrive.

What will you be doing?

As a Hostess at Anása, you will be the first impression of our restaurant—the one who sets the tone for each guest’s experience. Your role goes far beyond a simple greeting; it’s about offering a sense of welcome, attention, and calm from the very first interaction.

You will be entrusted to:

·  Greet and guide guests with warmth, elegance, and attentiveness, ensuring they feel genuinely seen and valued
·  Confidently manage guest inquiries, offering helpful responses in a timely and courteous manner
·  Maintain a strong understanding of the menu and offerings, allowing you to speak knowledgeably and assist guests in their journey
·  Uphold Hilton’s grooming and presentation standards, always appearing polished, composed, and professional
·  Handle phone calls with care, capturing accurate messages and ensuring they reach the right person without delay
·  Oversee seating plans and table flow with discretion and efficiency, contributing to a smooth and elevated dining service
· 
Adhere to all safety, hygiene, and regulatory protocols, supporting a safe and exceptional environment for both guests and team members

Above all, you will embody the spirit of true hospitality where every detail, gesture, and interaction leaves a lasting impression.

What are we looking for?

At Conrad Dubai, we believe that hospitality begins with people who bring genuine warmth, presence, and a natural ability to connect. As a Hostess at Anása, you are not only the face of the restaurant—you are a key part of the guest’s first impression and lasting memory.

To thrive in this role, you will bring:

·  A positive and welcoming attitude that makes guests feel instantly at ease
·  Strong communication skills, both spoken and written, delivered with clarity and poise
·  A sincere commitment to exceptional guest service and attention to detail
·  Impeccable personal grooming and presentation, in line with luxury hospitality standards
·  The flexibility to adapt to different service styles, guest needs, and operational flow
·  The ability to work confidently both independently and as part of a collaborative team
·  Preferred experience and qualifications:
·  Background or education in Hospitality, F&B, or a related field
·  Previous experience in restaurant or luxury hotel environments
·  Familiarity with cash handling procedures
·  Understanding of food hygiene and safety protocols
·  Basic knowledge of wines, beverages, and Mediterranean cuisine is a plus

More than anything, we are looking for someone who leads with grace, listens with intent, and shows up with heart—someone who understands that it’s not just about what we serve, but how we make people feel.

What will it be like to work for Conrad Hotels & Resorts?

Conrad Hotels & Resorts combines contemporary design, sophisticated amenities and personalized service. Conrad’s guest service is instinctive, discreet and enhanced by innovation to provide exceptional travel experiences all over the world. And, our amazing Team Members are at the heart of it all!