Host/Hostess, Pendulum 401 - Hilton Baltimore Inner Harbor

Job description

Hilton Baltimore Inner Harbor   is searching for a talented Full-Time  Restaurant Host/Hostess to join their team at Pendulum 401! This is a union position.

Pendulum 401 is an urban oasis, the ideal spot for breakfast, lunch, dinner, cocktail hour, or simply people-watching. Our curated menu and carefully crafted cocktails are perfectly complemented by a metropolitan ambiance, bringing renewed vitality to your journey.

The Hilton Baltimore Inner Harbor is adjacent to Oriole Park at Camden Yards, five blocks from Baltimore's Inner Harbor area and surrounded by downtown dining. Our hotel is connected to Baltimore Convention Center via skywalk, and we're a half-mile from Camden MARC Station, linking to the airport. This property has 62,663 total sq. ft. of banquet space, including outdoor multi-function areas and the largest hotel ballroom in Baltimore, overlooking Camden Yards.

The ideal candidate will have 2 years of food and beverage experience within a high volume hotel setting. 

Shift Pattern: Full availability is needed to support AM and PM operations/ Typical shift pattern is 6:30 AM-2:30 PM and 2:30 PM-11:00 PM

Pay Rate: $17.28 - $19.20 per hour

What are the benefits of working for Hilton?*

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

·  Medical Insurance Coverage – for you and your family**
·  Best-in-Class Paid Time Off (PTO)**
·  Mental health resources including free counseling through our Employee Assistance Program**
·  Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
·  401K plan and company match to help save for your retirement
·  Go Hilton travel program: 100 nights of discounted travel
·  Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
·  Access to your pay when you need it through DailyPay
·  Paid Holidays, including your birthday!

*Available benefits may vary depending upon property-specific terms and conditions of employment

**Available to positions classified as Full Time only

What will I be doing?

·  Welcome guests and ascertain their dining needs
·  Seat guests and manage the seating chart
·  Monitor restaurant activity to determine seating and dining flow
·  Perform opening and closing duties, as needed
·  Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
·  Ensure knowledge of menu
·  Respond to guest inquiries and requests in a timely, friendly and efficient manner
·  Assist fellow team members and other departments wherever necessary to maintain positive working relationships

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

·  Hospitality - We're passionate about delivering exceptional guest experiences.
·  Integrity - We do the right thing, all the time.
·  Leadership - We're leaders in our industry and in our communities.
·  Teamwork - We're team players in everything we do.
·  Ownership - We're the owners of our actions and decisions.
·  Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

·  Quality
·  Productivity
·  Dependability
·  Customer Focus
·  Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!