Host/Hostess, Letterpress (Full-Time) - Hilton Orlando Buena Vista Palace

Job description

Hilton Buena Vista Palace is seeking a Host / Hostess  to join their team. This is a union position. Do you have a passion for food and beverage, a genuine spirit to serve, and the desire to grow within an outstanding company? If so, apply today. Come join this fantastic team!

Shift pattern: Full-Time, must be available to work from 6:30AM - 2PM

Pay Rate: $14.50 per hour

What are the benefits of working for Hilton?*

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

·  Go Hilton travel program: 100 nights of discounted travel
·  Access to your pay when you need it through DailyPay
·  Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
·  Union Health Insurance coverage 
·  Short Term/Long Term Disability 
·  Mental health resources including free counseling through our Employee Assistance Program
·  Vacation plan
·  Pension Retirement Fund

*Available benefits may vary depending upon property-specific terms and conditions of employment

What will I be doing?

As a Restaurant Host/Hostess, you would be responsible for welcoming guests and escorting them to their seats for dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

·  Welcome guests and ascertain their dining needs
·  Seat guests and manage the seating chart
·  Monitor restaurant activity to determine seating and dining flow
·  Perform opening and closing duties, as needed
·  Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
·  Ensure knowledge of menu
·  Respond to guest inquiries and requests in a timely, friendly and efficient manner
·  Assist fellow team members and other departments wherever necessary to maintain positive working relationships

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

·  Hospitality - We're passionate about delivering exceptional guest experiences.
·  Integrity - We do the right thing, all the time.
·  Leadership - We're leaders in our industry and in our communities.
·  Teamwork - We're team players in everything we do.
·  Ownership - We're the owners of our actions and decisions.
·  Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

·  Quality
·  Productivity
·  Dependability
·  Customer Focus
·  Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!