Groups, Meetings & Events Sales Coordinator - Hilton Istanbul Bomonti

Job description

A Groups, Meetings and Events Sales Coordinator will fully support, from administrative, customer service, and sale lead development perspectives, the Sales team to develop future and repeat business.

What will I be doing?

As a Groups, Meetings and Events Sales Coordinator, you will fully support the GM&E team by successfully organizing office administration and coordination functions, assisting the GM&E team in achieving their objectives, and working in close coordination with the hotel’s operations teams. Specifically, a Groups, Meetings and Events Sales Coordinator will perform the following tasks to the highest standards:

·  Establish effective liaison and communication process with the key operating departments within the hotel to ensure delivery of customer/client requirements.
·  Support the GM&E sales team with contracting, proposals, reporting, and sales systems.
·  Organize and manage the GM&E administration on daily basis, maintaining a productive and effective support service to the GM&E office.
·  Provide accurate and up to date information and alternatives, responding to requests in a timely manner.
·  Become the point of contact to the GM&E team on the internal and external levels.
·  Updates calender accordign to information about events in town.
·  Develop and maintain working knowledge of Hilton’s products and services.
·  Follow up on the GM&E Sales team’s activities and ensure it is processed.
·  Follows up the signature process of group contracts.
·  Respond on inquiries during GM&E Sales team absence in an effective and timely manner and to report back to the team such inquiries.
·  Be able to answer to operational team’s questions and inquiries regarding any confirmed or tentative business.
·  Checkes and coordinates ISG documents for any outsource build up companies with security department.
·  Publishing BEO’s on daily basis.
·  Publishing weekly event information on daily basis.
·  Determines office supply needs and creates P.O’s.
·  Assist on other administrative responsibilities when required and directed.

What are we looking for?

A Groups, Meetings and Events Sales Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

·  University graduate (preferably in Tourism, Hospitality, Business Administration, or related fields)
·  Experience in office management and coordination in a similar position
·  Strong communication and organizational skills
·  Proficient in MS Office programs (Word, Excel, PowerPoint, Outlook)
·  Team player with a solution-oriented approach
·  Detail-oriented and responsible
·  English communication skills (both written and verbal)
·  Time management and prioritization skills
·  Committed to confidentiality and professionalism
·  Knowledge of the hotel property management systems 

What's in it for me?

·  Career and development opportunities in Hilton Hotels Worldwide
·  Competitive Salary & Wages
·  Private Health Insurance
·  “Go Hilton” - discounted room rates in Hilton Hotels Worldwide for yourself and your family members & friends
·  Indoor Parking Privileges 
·  Complimentary Dry Cleaning for Business Attire
·  Monthly Transportation Fee
·  Complimentary Shuttle Bus 
·  50% discount on personal food & beverage consumption in the sister hotels. 
·  Extended nursing hours of 1,5 hours until the baby reaches to 18 months (for newly born mothers)
·  14 days paid paternity leave
·  Opportunity to make a positive impact on environment and community with Travel with Purpose program

Specifically, we look for demonstration of these Hilton Values:

·  Hospitality  - We're passionate about delivering exceptional guest experiences.
·  Integrity  - We do the right thing, all the time.
·  Leadership  - We're leaders in our industry and in our communities.
·  Teamwork  - We're team players in everything we do.
·  Ownership  - We're the owners of our actions and decisions.
·  Now  - We operate with a sense of urgency and discipline

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its  global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!