Group Reservation Coordinator - Hilton Americas-Houston
Houston, USA
Job description
The Hilton Americas-Houston, a premier event destination in downtown Houston, connected to the George R. Brown Convention Center via skywalk is looking to add a group reservations coordinator to their team! This is a fantastic entry-level opportunity to get your foot in the door within the hotel industry and grow your career with Hilton!
Schedule:
·
Monday–Friday between 8:00am-5:00pm
What Will I Be Doing?
·
Processes group reservation information including rooming lists, suites, resumes and billing requirements.
·
Communicates and verifies information between Meeting Planners, Housing Bureaus, Meetings and Conventions and Front Office.
·
Processes reservation request calls as appropriate, assists internal and external customers.
·
Coordinates and implements department activities and projects.
·
Provides clerical support and assistance to management.
What are we looking for?
·
1+ years of customer services experience
·
Microsoft Word/Excel knowledge
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
·
Hotel industry background
·
Reservations Experience
·
OnQ & OnQ R&I knowledge & Passkey
The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
· Access to pay when you need it through DailyPay
· Medical Insurance Coverage – for you and your family
· Mental health resources including Employee Assistance Program
· Best-in-Class Paid Time Off (PTO)
· Go Hilton travel program: 100 nights of discounted travel
· Parental leave to support new parents
· Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
· 401K plan and company match to help save for your retirement
· Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
· Career growth and development
· Team Member Resource Groups
· Recognition and rewards programs
· Complimentary Parking
·
Discounted Team Member Meals
* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.