General Manager - Hilton Istanbul Bakırköy

Job description

Hilton Istanbul Bakırköy is seeking for a General Manager who will be responsible for managing the Hotel Executive team and overall hotel targets to deliver an excellent Guest and Team Member experience.. The hotel offers a peaceful stay on the Marmara Sea coast and features 306 rooms, 3 F&B outlets and indoor and outdoor pools. 

Hilton Istanbul Bakırköy offers an outstanding choice of accommodation and features upscale amenities, fine dining, and contemporary meeting rooms and it is close to the city center while enjoying the panoramic Marmara Sea view. Yenimahalle train station, linking to central Istanbul, is within one kilometre and Grand Bazaar and Topkapı Palace are 20 minutes away. 

What will I be doing?

As a General Manager, you are responsible for managing the Hotel Executive team and overall hotel targets to deliver an excellent Guest and Team Member experience. A General Manager will also be required to manage profitability and guest satisfaction measures. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage ongoing profitability of your hotel, ensuring revenue and guest satisfaction targets are met and exceeded
• Lead in all key property issues including capital projects, customer service, and refurbishment
• Ensure all decisions are made in the best interest of the hotels and Hilton
• Deliver achievable hotel budgets, and set other short- and long- term strategic goals for the property
• Provide effective leadership to hotel team members
• Lead in all aspects of business planning
• Comply with and exceed Hilton Brand Service Standards
• Ensure costs are controlled and revenue opportunities are effectively sourced and delivered
• Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton
• Hold regular briefings and communication meetings with the HOD team
• Respond to audits to ensure continual improvement is achieved

What are we looking for?

A General Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Experience as General Manager within a similar quality hotel
• Strong owner relationship. Assertiveness and excellent communication skills 
• Possess operations experience and strong commercial acumen, with experience in increasing profitability
• Experience managing budgets, revenue proposals, and forecasting results in a similar sized property
• Exceptional people leadership to build a new team to deliver results  - bring a team together on a journey and instilling the Hilton culture and values
• Exceptional communication skills. Fluent in English and Turkish is required 
• Knowledge of Istanbul market will be an advantage 

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!