General Manager - DoubleTree by Hilton Nice Centre Iconic

Job description

The Brand - DoubleTree by Hilton
A fast-growing, global collection of upscale hotels in gateway cities, metropolitan areas and vacation destinations. Something happens when you stay at a DoubleTree by Hilton hotel. From thoughtful touches and friendly service to our warm chocolate chip cookie welcome, DoubleTree by Hilton prioritises making the guests’ stay as comfortable as possible, right from the start.  

The Property
Are you an experienced hotel General Manager with a passion for delivering exceptional guest experiences. The DoubleTree by Hilton Nice Centre Iconic is seeking a highly motivated and talented Hotel General Manager to lead our team at this modern urban resort destination and ensure the smooth operation and success of our property.
Find us in central Nice, directly connected to the Nice-Ville train station, and just 23 minutes from Monaco and 31 minutes from Cannes. We’re located in the 'Iconic' building, 10 minutes from the seafront, Promenade des Anglais, Old Town, and museums. Enjoy our terrace with panoramic views, fitness at Metropolitan Club, and meeting rooms.

The Role
This exciting General Manager position will be responsible for managing the hotel, Hotel Management team, and hotel targets to deliver excellent Guest and Team Member experience while managing profitability and meeting our Owners expectations. 

What will you be doing?

Specifically, you will be responsible for performing the following tasks to the highest standards: 

·  Manage and lead the hotel operation
·  Manage ongoing profitability of the hotel, ensuring revenue, guest satisfaction and Team Member engagement goals are met and exceeded
·  Lead in all key property issues including capital projects, customer service, and refurbishment
·  Ensure all decisions are made in the best interest of the hotel  and Hilton
·  Deliver achievable hotel budgets, and set other short- and long- term strategic goals for the property
·  Provide exceptional leadership to hotel Team Members focusing on Hilton culture and values
·  Lead in all aspects of business planning
·  Comply with and exceed Hilton Brand Service Standards
·  Ensure costs are controlled
·  Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton
·  Hold regular briefings and communication meetings with the HOD team
·  Respond to audits to ensure continual improvement is achieved

 

What are we looking for?
The ideal candidate will possess excellent leadership skills with a strong focus on Owner relations, Commercial and Operations, guest experience and Team Member engagement. Enthusiastic and passionate, you will have current or previous experience as a General Manager within a similar quality hotel and have an entrepreneurial approach.

A General Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

·  An Established GM with ideally previous Hilton experience with proven commercial expertise and entrepreneurial approach
·  Ability to manage seasonal fluctuations appropriately, with effective cost management.
·  Deliver innovative commercial opportunities with experience of increasing profitability in hotel restaurants & bars.
·  Strong ability to collaborate and foster networks and relationships, with owners, contractors, corporates, and Tour Operators – must be highly visible. 
·  Exceptional people leadership and retention of talent with the ability to bring a team together on a journey and instilling the Hilton culture and values
·  Exceptional stakeholder/owner relations experience required to manage external partnerships .
·  Ability to show resilience, judgement and leadership
·  Experience managing budgets, revenue proposals, and forecasting results in a similar sized property
·  In-depth knowledge of the hotel/leisure/service sector
·  Degree or diploma in Hotel Management or equivalent
·  English language mandatory, with strong preference for French language.

What is it like working for Hilton?

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.

We support the mental and physical well-being of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton! 
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.