Front Desk Manager (gn)

Job description

THIS IS FOR ALL HOSPITALITY LOVERS 

At the Hilton Cologne, the Hilton spirit meets the relaxed Cologne style. That already describes what you can expect at your new workplace. As professional as a group - as individual as you. Find out whether we suit you and you suit us.

We are looking to fill the following full-time position at our Hilton Cologne soon: 

Front Office Manager (gn)
Your job at the front office:
- You are an important part of our management team and are responsible as department head for your team at the front office including apprentices and trainees
- You look forward to smooth communication within the team, with all other departments and with the guests of the Hilton Cologne
- You live hospitality and create a very special service experience
- You take criticism professionally and want to positively influence the Hilton standard with the help of analyses and the implementation of guest feedback
- As a manager, you feel particularly responsible for the next generation at Hilton Cologne and would like to actively support the learning process and induction/professional success of our trainees

What you can expect from us:
- An ‘excellent team spirit’, to put it in the words of your future colleague Julian. ‘We all support each other and work together as equals across departments!’
- An attractive management incentive programme and upsell bonuses also influence your good salary
- Flexible working time models with the opportunity to influence working hours according to your wishes
- With the Hilton University and individual career plans / coaching, we will support you in your development if you wish. All doors are open to you with us - locally, nationally and internationally
- You are part of the team right from the start and are welcomed with an exciting welcome programme
- A benevolent feedback culture and direct communication that involves everyone
- Numerous employee events, goodies & co. We put the WE in the foreground
- Even more benefits: discounted purchase of the Deutschlandticket as a job ticket for public transport, corporate benefits (purchasing advantages with over 600 brands, including clothing, technology, cars, travel, etc.), good food in the team restaurant.
Last but not least, there is the favourite of all Hilton Cologne team members: 
The Go Hilton travel programme that lets you and your friends/family travel the world at unbeatable prices. Real discounts for everyone, easy to book.