Food & Beverage Coordinator - Waldorf Astoria Maldives Ithaafushi

Job description

Waldorf Astoria Hotels & Resorts is Hilton’s luxury brand of iconic hotels committed to personal service and culinary excellence in landmark locations around the world. Each property delivers unforgettable experiences and offers a strong sense of arrival with impressive public spaces worthy of hosting history. Guests can expect True Waldorf Service from the moment they reserve their stay to the moment they leave the property doorstep.

Waldorf Astoria Maldives Ithaafushi made a wow debut in 2019 and is already recognized as one of the finest resorts in the world. Sprawled across three islands, the resort is one of the most sizable in the Maldives. It boasts the country’s largest spa, extensive recreation facilities and it’s the Maldives resort with the most culinary choices (an impressive 11 specialty cuisine dining options). Besides its 118 luxurious villas, the resort is also home to an exclusive offering: a private island, the largest in the country which is to be rented out in its entirety.

 Once you get a glimpse of this one of its kind resort, you know you arrived in sun-soaked paradise. Luxurious villas act as vast private indoor-outdoor playgrounds, each featuring its own private pool. Everywhere you look, from the standalone villa bathtub to the glass-bottomed floors in the spa’s treatment pavilions, the azure water steals the show.

Are you ready to join our talented and dedicated team at Waldorf Astoria Maldives Ithaafushi and take your career to new heights?

What will I be doing?  

As Food & Beverage Coordinator for Waldorf Astoria Maldives will be responsible for all administrative duties in a professional and courteous manner in assisting the Director/ Assistant Director of Food & Beverage to develop maintain or improve communication for incoming and outgoing information, to professionally operate the Food & Beverage Division. As Food & Beverage Coordinator, you will be responsible for performing the following tasks to the highest standards:

·  Adhere to performance standards outlined in the Departmental Operations Manual for efficient department operations.
·  Implement and maintain a systematic filing system for all food & beverage records.
·  Keep detailed staff records, including contact information, vacation plans, and public holiday balances.
·  Collaborate with colleagues on operational matters as needed.
·  Attend and document regular meetings, including department meeting minutes.
·  Review daily tasks and follow up with the Director/Assistant Director of Food & Beverage.
·  Handle confidential material with professionalism and maintain discretion.
·  Establish effective communication within the Food & Beverage Department and with other departments.
·  Manage office supplies, including equipment, forms, and stationery for department use.
·  Maintain a guest-focused approach, addressing needs proactively and promptly.
·  Take personal responsibility for resolving issues and communicate clearly with both guests and colleagues.
·  Show motivation and commitment, taking every opportunity to learn new skills and improve performance.
·  Be adaptable, responding quickly and positively to changing tasks and requirements.
·  Foster teamwork by supporting colleagues in achieving team goals.
·  Suggest ideas to improve operational and environmental procedures in the resort.
·  Actively promote Waldorf Astoria Maldives Ithaafushi services and facilities to guests and suppliers.
·  Ensure personal safety and the safety of others by adhering to workplace safety standards.
·  Demonstrate and uphold Waldorf Astoria Brand Standards and True Waldorf Service.
·  Maintain high standards of personal appearance and hygiene, following grooming guidelines.
·  Participate in training and development programs to enhance both personal and departmental performance

What are we looking for? 

A Food & Beverage Coordinator serving Waldorf Astoria Malidves is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: 

·  Diploma or higher-level qualification from hotel school or equivalent.
·  3 to 5 years of experience in Food & Beverage, Sales, Marketing, Guest Services, or related professional area.
·  Strong functional skills and ability to operate and successfully arbitrate in a complex international and multicultural environment.
·  Excellent problem-solving skills.
·  Good planning and execution skills with ability to be persistent while focusing on detailed elements of tasks.
·  Excellent time management, organizational, communication and motivational skills.
·  Have impeccable follow-through.
·  Flexibility to respond to a range of different work situations
·  Ability to work under pressure
·  Candidate must have a good command of spoken and written English.
·  Pays attention to details and have strong customer service skills.
·  Mature, meticulous, resourceful, organized and able to work independently.
·  Have impeccable follow-through and “Can Do” attitude and mindset.

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!