Food and Drink Manager- Canopy by Hilton Taksim

Job description

A Food and Drink Manager is responsible for managing operations of all Food and Drink outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.

What will I be doing?

As a Food and Drink Manager, you are responsible for managing operations of all Food and Drink outlets to deliver an excellent Guest and Member experience. A Food and Drink Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:

·  Manage all Food and Drink Outlet operations
·  Maintain exceptional levels of customer service
·  Ensure compliance of brand standards
·  Recruit, manage, train and develop the Food and Drink team
·  Manage guest queries in a timely and efficient manner
·  Work within budgeted guidelines in relation to Food, Drink Costs and Payroll
·  Set departmental targets and objectives, work schedules, budgets, and policies and procedures
·  Develop menus with other members of Food and Drink team
·  Accountable for monthly stock takes
·  Incentivize team members to maximize sales and revenue
·  Carry out annual and mid-year appraisals with Managers under your responsibility
·  Evaluate guest satisfaction levels with a focus on continuous improvement
·  Ensure communication meetings are conducted and post-meeting minutes generated
·  Assist other departments wherever necessary and maintain good working relationships
·  Comply with hotel security, fire regulations and all health and safety legislation
·  Be environmentally aware

What are we looking for?

A Food and Drink Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

·  Min. 2 years Management and/or supervisory Food and Drink experience in 5* Hotels
·  Native Turkish speaker, excellent command of English
·  Able to meet financial targets
·  Ability to comply with all Food and Drink brand standards
·  Ability to work under pressure
·  Willingness to develop team members and self

What's in it for me?

·  Competitive Salary
·  Health Insurance or Private Pension after 6 months of service
·  Carpark subscription on team member rate
·  Go Hilton: Team member rate while staying in Hilton Hotels both in & out of Turkey.
·  50% discount on personal food & beverage consumption in the hotels.  
·  Social aid package
·  Free laundry and dry cleaning for business attire
·  Extended nursing hours of 1,5 hours until the baby reaches to 18 months (for new mother team members)
·  1 day paid leave on the first school day of the children (only 1st day of the 1st class) for female team members
·  Paid Paternity leave – 14 days
·  Unlimited Training and development opportunities in and out of the Hotel
·  Unlimited online courses opportunities from our own Hilton University

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!