Food And Beverage Manager

Job description

The stories begin here at Parmelia Hilton Perth 

Also home to Samuels on Mill, a renowned brasserie-style restaurant and bar, whose seasonal menus celebrate the finest of West Australian makers & produce. Beyond dining, our hotel boasts 308 five-star guest rooms, including 10 suites, along with an Executive Lounge, heated outdoor swimming pool, fully equipped fitness centre and dedicated events floor. Whether guests are seeking facilities for business or leisure, Parmelia Hilton Perth offers the perfect blend of comfort & convenience. 

Welcome to A World of Opportunities  

Why do we enjoy working here? This is more than just a workplace. We can coach, train and develop you to help find your passion, whether it is your first role in hospitality, or you are ready to take that next step. 

A World of Rewards 

·  Personal Development programmes are designed to support you at every step of your career with your leader and Learning and Development Manager based at the hotel
·  Dry cleaning allowance
·  Phone allowance
·  Participation in the Hilton Annual Bonus Plan
·  Complimentary fresh and healthy meals when on-duty catering
·  A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ( https://cr.hilton.com )
·  Team Member Travel Program: discounted hotel nights from $70 per night around the world with GO HILTON!
·  25% off Food and Beverages (subject to individual outlets)
·  Annual leave: 4 weeks in addition to public holiday allocation
·  Discounted Bupa health cover
·  Modern and inclusive Team Member’s areas
·  Recognition non-stop all year long!

Responsibilities:

·  Create exceptional Guests experiences
·  Provide and maintain a safe, happy and productive work environment
·  Work, health and safety management

Operational Management: 

·  Oversee the daily operations of all dining outlets within the hotel, ensuring efficiency and adherence to brand standards.
·  Coordinate with chefs and kitchen staff to ensure timely and high-quality food preparation and presentation.
·  Manage inventory, order supplies, and control costs to optimize profitability while maintaining quality. 

Guest Experience and Service Excellence: 

·  Ensure that guests receive exceptional service, addressing any complaints or issues promptly and effectively.
·  Implement and maintain high standards of customer service, training staff to meet these expectations.
·  Monitor and respond to guest feedback to continuously improve the dining experience. 

Team Management and Development: 

·  Recruit, train, and supervise restaurant and bar Team Members, fostering a positive work environment.
·  Schedule shifts and manage staff performance, providing ongoing training and professional development opportunities.
·  Ensure compliance with health and safety regulations, maintaining a clean and safe environment for both guests and employees. 

About You

·  Approved Manager
·  Strong understanding of Liquor Act and WA legislations
·  Hospitality and supervisory experience
·  Strong communication and coordination skills
·  Positive team player, responsible, organized, and self- motivated                                      
·  Patient, proactive, and ability to work under pressure
·  Enthusiastic and eager for knowledge, wanting to develop hotel/hospitality career

We are open to confidential conversations with candidates about the role as part of the application and recruitment process.  Please email hr_perth@hilton.com if you have any questions in regard to the job opportunity.  

WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON! 

H ospitality I ntegrity L eadership T eamwork O wnership N ow 

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