Finance Executive - Receivable

Job description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.   

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. 

The Finance Executive – Receivable is responsible for supporting the credit control and accounts receivable functions for DoubleTree by Hilton Kuala Lumpur, Hilton Garden Inn Kuala Lumpur North, and Hilton Garden Inn Kuala Lumpur South. The role ensures accurate billing, timely invoicing, and effective follow-up on outstanding balances while maintaining compliance with company financial policies and procedures.

What will I be doing?

As the Finance Executive-Receivable, you will be responsible for performing the following tasks to the highest standards:

•    Prepare and issue invoices for corporate accounts, travel agents, and group/event business across the three properties.
•    Ensure all billing instructions and supporting documents are accurate and complete.
•    Verify charges posted to city ledger accounts and ensure correct account allocation.
•    Post payment received from the bank to apply in credit card account.
•    Prepare and reconcile credit card transactions and submit deposit slips, which are picked up daily by the bank representative.
•    Handle all credit card inquiries and prepare credit vouchers concerning chargeback/rebates where necessary.
•    Assist the Credit Manager in conducting credit investigations so that an intelligent, informed decision of a customer’s credit worthiness, character, and ability to pay may be ascertained to justify extension of credit.
•    Maintain proper maintenance of completed and up-to-date supporting documents for all credit card charges.
•    Post all daily transactions to the city ledger accounts.
•    Perform regular reconciliation of city ledger accounts and AR balances.
•    Investigate and resolve discrepancies in billing, payments, or account balances.
•    Ensure the collection of accounts receivable is kept current, and follow up closely on aged accounts.
•    Maintain good relations with hotel customers, including but not limited to wholesalers, corporate clients, hotel guests, travel agents, tour operators, function organisers, airlines, government, etc.
•    Follow up with corporate clients and travel agents regarding overdue invoices.
•    Assist in implementing collection procedures to ensure timely settlement of accounts.
•    Escalate long-outstanding accounts to the Assistant Manager or Credit Manager.
•    Ensure compliance with company financial policies and internal control procedures.
•    Maintain proper documentation to support internal and external audits.

What are we looking for? 

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

•    University degree and above.
•    1-2 years of relevant experience.
•    Attention to detail and good interpersonal skills.
•    Good communication and follow-up skills for collections.
•    Ability to work independently and meet deadlines.
•    Possess system skills in Check SCM, SUN.
•    Proficient in Microsoft Windows, Word, Excel, etc.

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!