Facilities Management Supervisor - Tru by Hilton Tam Ky City Centre

Job description

Position Purpose

The Facility Management Supervisor will manage the maintenance, repair of the hotel buildings, grounds and contents in a cost-effective manner, and ensure the efficient and safe operation of all plant and equipment. The role will be responsible for all security, fire prevention and safety issues, establishing and maintaining good working relationships with the relevant governmental organizations.

Duties & Key Responsibilities

Facility Management & Maintenance

·  Oversee facility management operations, ensuring smooth workflows, maintaining productivity, and reducing costs.
·  Develop and implement a preventive maintenance plan for all hotel systems (mechanical, electrical, HVAC, elevators, chillers, pumps, and control systems), ensuring they operate safely and efficiently.
·  Supervise maintenance and repair tasks, ensuring the hotel building, equipment, and surroundings remain in excellent condition.
·  Identify, coordinate, and ensure timely completion of essential maintenance work.
·  Maintain records of maintenance, inspections, and testing to ensure compliance with regulations.

Staffing & Vendor Management

·  Monitor and adjust staffing levels, balancing under- and over-staffing to maximize efficiency while managing overtime and outsourcing as needed.
·  Supervise and coordinate external contractors and service providers, ensuring compliance with operational and safety standards.
·  Negotiate contracts with suppliers and vendors to secure cost-effective, high-quality services.

Health, Safety & Compliance

·  Ensure the hotel complies with health, safety, and environmental regulations, including fire safety and energy management policies.
·  Organize and conduct safety training sessions and emergency drills for staff.
·  Maintain strong relationships with local authorities (e.g., Fire Department, Health Inspectors) to ensure legal compliance and readiness for audits.

Inventory & Cost Control

·  Oversee inventory management, ensuring adequate stock of essential supplies while optimizing costs.
·  Align facility management expenses with the hotel’s budget and cost-saving initiatives.
·  Assess long-term maintenance and equipment replacement needs, incorporating new technologies for greater efficiency.

Security & Emergency Response

·  Lead security operations, ensuring the safety of guests, team members, and hotel assets.
·  Implement and oversee security regulations, fire prevention measures, and emergency response procedures.
·  Conduct routine security inspections and respond to incidents such as fires or other emergencies.

General Operations & Team Collaboration

·  Conduct regular facility inspections, identify improvement areas, and ensure all operations run smoothly.
·  Foster teamwork and collaboration across departments to maintain a safe, productive, and guest-friendly environment.
·  Adhere to Hilton’s policies and procedures, ensuring all team members follow established guidelines.
·  Perform any additional tasks assigned to support hotel operations.

Requirements

·  Degree required with 5+ years in hotel/building services or a related engineering field, including 2-3 years in an Engineering Supervisor/Team Lead role at a 4-star hotel.
·  1-2 years of hotel security management experience is a plus.
·  Specialized knowledge in water treatment, HVAC, hydraulics, mechanics, fire safety, electrical systems, plumbing, and more.
·  Ability to maintain all hotel systems, including air-conditioning, refrigeration, elevators, boilers, kitchen equipment, etc.
·  Familiar with government regulations and energy conservation practices.
·  Experience in training facility staff in engineering and security.
·  Able to read, write and converse in English to meet business needs.

 

Qualifications

A degree in engineering, electrical, or a related field is preferred.