Executive Meetings Manager - Hilton Cleveland Downtown

Job description

The Hilton Cleveland Downtown is expanding their team! They are currently seeking an Executive Meetings Manager to join their dynamic team. This exciting role involves booking and servicing catering events for up to 40 people, handling short term groups up to 20 rooms on peak arriving within 30 days and managing small outlet business. Located in the heart of downtown Cleveland and connected to the Convention Center, the Hilton Cleveland Downtown is the perfect place to showcase your skills and grow your career.

What will I be doing?

As an Executive Meetings Manager, you would be responsible for representing the hotel's services and facilities to prospective clients and customers in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

·  Respond to sales inquiries from potential clients and customers seeking sleeping rooms, meeting space, food and beverage services, etc.
·  Initiate new sales, prospects and qualifies leads and solicits potential clients
·  Host and entertain clients and maintain client accounts
·  Conduct property site visits and answer questions
·  Determine rates, prepare proposals, negotiate contracts, service accounts and analyze lost business for the hotel(s)
·  Develop sales plans and strategies to meet or exceed established revenue and room night goals
·  Partner with operations departments to ensure full participation in servicing accounts

The Benefits 

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits.

·  Medical Insurance Coverage Options – for you and your family. Able to enroll after 90 days of employment 
·  Vision, dental, life and disability insurance
·  Mental Health Resources
·  Best-in-Class Paid Time Off (PTO) – you can accrue up to 144 hours of PTO in your first year of employment.
·  Go Hilton travel discount program: 100 nights of discounted travel per calendar year
·  Participating in the 401(k) Plan and company match is the perfect way to save for the future. We match 100% of every dollar eligible TMs contribute up to 3% of pay, plus 50% of every dollar contributed on the next 2% of pay.
·  Career growth and development 
·  Team Member Resource Groups
·  Recognition and rewards programs
·  Access to your pay when you need it through DailyPay
·  Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
·  Inclusive family-building and fertility benefits 
·  Expanded bereavement leave. 
·  Adoption Assistance program
·  Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
·  Complimentary meals in the cafeteria while on shift
·  Work from home opportunity after 90 days - up to 2 days based on business demands, clients in house, and metrics. 

Sales Incentive

Hilton offers a best-in market SIP (Short-Term Incentive Plan) to our Sales, Catering & Events teams to reward our employees for their contributions to our company’s financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives, meaning multiple opportunities to earn a payout

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its  global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!