Events Coordinator

Job description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

 

The Events Sales Coordinator coordinates negotiation processes, Letters of Agreement, secretarial backup, hotel inspections or any other specific projects as assigned, under the general guidance and supervision of the Banquet Sales Manager and the Events Sales Coordinator. 

 

What will I be doing?  

As the Events Sales Coordinator, you will be responsible for performing the following tasks to the highest standards: 

·  Assist the Catering & Events team in preparing proposals, contracts, Banquet Event Orders and other administrative support during the day-to-day operation
·  Assist the Catering & Events team in communicate with prospective customers regarding meeting space and/or banquet space and rate availability
·  Initiate reservation for corporate meetings, social events, group events, wedding bookings and all administrative preparation required in the reservation process as well as update bookings in the system
·  Data entry to system and make sure all the data is updated
·  Copying and distributing of internal/external letters, forms, bookings, contracts, event orders, room lists, schedules and email. E-mail correspondence directed by managers as needed. Filling, faxing and distribution of incoming/outgoing mail
·  Prepare all sales collaterals required related to all sales activity
·  Responsible in answering any incoming telephone and assist internal and external customers with requests
·  Assist the Catering & Events team upon request to conduct hotel inspection with potential customers
·  Attend any required weekly and/or monthly meetings to support business operations
·  Take minutes during meetings and distribute to all related Catering & Event Team Members
·  Represent the hotel and brand through projecting a professional appearance, conduct and integrity
·  Assist, generate and submit departmental reports with Senior Catering & Events Manager and Catering & Events Manager / Executive as well as Assistant Director of Catering & Events
·  If required, participate in tradeshows, exhibitions and community events to promote hotel
·  Maintain a good working relationship with other departments and employees
·  Complete all related training required, both online and offline / in class
·  Complete any special project assigned by management

What are we looking for?  

An Events Sales Coordinator serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• University graduate. 

• Minimum 1 year of experience in a similar capacity with international chain hotels. 

• Excellent command of written and spoken English and Chinese to meet business needs. 

• Good communication and interpersonal skills. 

• Good team player. 

• Able to work under pressure and deal with stressful situations during busy periods. 

• Very familiar with the local market and good at marketing trend analysis. 

 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!