Distribution Analyst , Compliance

Job description

This is your chance to be part of a Global Distribution Team, an important part of Hilton's global Commercial Services organization. As Analyst, Distribution Performance – Compliance, you will support the team responsible for booking channel management and negotiations, booking channel optimization and operations, and services including payment and transaction settlement for online and digital third-party channels driving business to Hilton's hotels globally. On the Global Distribution team reporting to Senior Manager, Distribution Strategy EMEA, you will be responsible for analyzing and supporting the revenue management and distribution strategy of business initiatives, performing rate parity root cause analysis, maintaining standards for rate plans, rates, product sequencing, and other related processes supported by various teams, analyzing the quality of all major functions performed by the team, and implementing corrective action when necessary.

Your role is important and below are some of the fundamental job duties that make your work unique.

 

What your day-to-day will be like:

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Develop, implement, and execute business processes to support the department

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Coordinate with other internal teams to craft strategies and achieve breakthroughs that support the wider Commercial Services objectives

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Perform rate parity root cause analysis and quality checks

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Support other functions when demand is high by sharing the workload regardless of your core team responsibilities.

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Create and communicate hotel-level compliance guides, initiatives, and training material

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Analyze results of various product distribution and rate monitoring initiatives

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Craft and deliver hotel-level compliance solicitations and corrective action processes

How you will collaborate with others:

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Collaborate with partners, internal and external stakeholders on technology enhancements, shopping requests, and performance tracking mechanisms

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Collaborate with external vendors to document bugs and enhancement requests and following project management methodologies to resolve identified system/application issues or limitations

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Work with other Corporate teams on special project/program requests that impact CRS, GDS, and OTA distribution channels

What projects you will take ownership of:

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Identify and implement efficiencies using automation or streamlining that save time and money or generate additional revenues

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Manage process-improvement projects to increase execution efficiency with both internal and external stakeholders

 

You have these minimum qualifications:

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One (1) year of professional experience

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Quantitative and qualitative analytics skills and reasoning to creatively identify the strengths/weaknesses of alternative and differentiated solutions, conclusions or approaches to hard problems

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Proficiency in Windows and Microsoft Office applications

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Work an office schedule out of Watford, England

It would be useful if you have:

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Bachelor's Degree

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Three (3) years of professional experience.

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Experience working in a hospitality or online environment

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Experience with SmartSheet, SQL, and Google Docs

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Intermediate knowledge of hotel rate distribution and parity landscape.

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Previous experience with Hilton such as RMCC or HRCC

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At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands ,  and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
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