Concierge / Driver

Job description

WELCOME TO A WORLD OF OPPORTUNITIES   AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. -  No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. 

A WORLD OF REWARDS

·  Hourly Rate of £11.80
·  Smart uniform provided
·  Free and healthy meals when on duty
·  Grow your Career
·  Personal Development programmes designed to support you at every step of your career
·  A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ( https://cr.hilton.com )
·  Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
·  Team Member Referral Program
·  High street discounts: with Perks at Work
·  Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
·  Discounted dental and health cover
·  Modern and inclusive Team Member’s areas

   please note for this role we do require candidates to have a full UK driving license 

What will I be doing?

You will provide a transportation service to Guest and visitors as requested, where safety, cleanliness, and superior customer service are always included.

·  Welcome Guests on arrival and assist with their luggage
·  Maintain frequent contact with regular Guests and visitors
·  Park Guests' cars on the hotel premises overseeing valet operations
·  Provide a driving service to Guests, as required
·  Maintain clean and safety hotel vehicles
·  Stay current on all hotel services as well as VIP requirements and special events
·  Demonstrate a current knowledge of external locations, attractions and landmarks in the vicinity
·  Project a professional manner with an emphasis on hospitality and guest service
·  Ensure all parking transactions are accurate, banks are balanced, deposits are correct and secured and discrepancies reported.
·  Monitor and maintain all parking equipment and report needed repairs.
·  Perform Valet Parking Attendant duties, as needed .

 

What are we looking for?

·  Previous experience working as a driver/Valet, preferably in the hotel, leisure or retail sector
·  Impeccable personal presentation with good communication skills
·  Calm, courteous and discreet
·  Possession of a clean driving license/record

 

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.  That’s why at Hilton, Every Job Makes the Stay.

Find out more about all our brands and hotels -  Hilton Brands | Global Hospitality Company