Concierge

Job description

Your City. Your Passion. Your Career. Become Concierge at Hilton Prague.

Do you have a passion for Prague and a flair for exceptional service? Do you love creating memorable moments, sharing insider tips, and opening doors to the best experiences the city has to offer? At Hilton Prague, we’re looking for a Concierge who will be the heart and voice of our hotel, crafting personalized journeys for guests from around the world.

What’s the role about?

As a Concierge at Hilton Prague, you’ll be the go-to expert, turning every request into a tailor-made experience. You will:

·         Welcome guests with warmth, professionalism, and attention to detail

·         Provide expert recommendations for dining, attractions, events, and hidden gems in Prague

·         Coordinate reservations, city tours, transportation, tickets, and special requests

·         Build strong relationships with local partners to secure exclusive experiences

·         Collaborate with Front Office and other departments to deliver seamless guest service

·         Handle challenges and last-minute requests with poise and creativity

What we’re looking for?

We’re searching for a passionate, knowledgeable, and guest-focused individual who brings:

·         Excellent knowledge of Prague, from its famous landmarks to its best-kept secrets

·         Previous experience in hospitality, ideally in a concierge or front office position

·         Outstanding communication and presentation skills

·         Fluent spoken and written English (additional languages are a plus)

·         Familiarity with Opera hotel system is an advantage

What makes Hilton Prague a place to thrive?

We offer more than a job—we offer a platform for growth, recognition, and unforgettable moments:

·         A dynamic, prestigious international work environment within the Hilton brand

·         Complimentary meals during working hours

·         Employee rates for Hilton hotels worldwide through HiltonGo

·         Multisport card and EdenRed benefits card for your wellbeing and leisure

·         Continuous opportunities for career development across departments and roles

·         Financial contribution towards language courses to boost your skills

Ready to be the face of Hilton Prague? Send us your CV and let your journey begin.