Complex Security Officer - Hilton Portland Downtown and The Duniway Portland, a Hilton Hotel
Portland, USA Hotels - Restaurants
Job description
Hilton Portland Downtown and The Duniway Portland, a Hilton Hotel is looking for a Complex Security Officer. Pioneer Place Mall, Portland Art Museum, Newmark Theatre, and several parks are within three blocks. Enjoy fun perks such as Career growth and development PLUS discounted hotel room stays for you and your family WORLDWIDE!
Join our team in this dynamic role that spans both the Hilton Portland Downtown (455 rooms) and the Duniway Portland (327 rooms). If you have a keen eye for security and are dedicated to ensuring a safe environment for our guests and colleagues, this opportunity is perfect for you!
We know that you’ll love being a part of the Hilton team that is ranked #1 on Great Places to Work and on Fortune’s World’s Best Workplaces list!
Classification: Full Time
Shift: Varies (AM/PM/Overnight) - including weekends and holidays.
Hourly Wage: $20.50
Certificate: Oregon DPSST Card - required
What will I be doing?
As a Security Officer, you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
· Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions.
· Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property.
· Promote safe work practices.
· Initiates preliminary investigations into incidents, as needed.
· Writes reports and ensures accuracy of necessary documentation, as needed.
· Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S.
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
· Access to your pay when you need it through DailyPay
· Health insurance
· Career growth and development
· Team Member Resource Groups
· Recognition and rewards programs
· Go Hilton travel discount program
· Best-in-Class Paid Time Off (PTO)
· Supportive parental leave
· Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
· Debt-free education : Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.