Commercial Manager (m/f/d)

Job description

We're currently hiring a Commercial Manager (m/f/d). This is your chance to grow your career within one of the largest commercial teams in Central Europe , working with Hilton's powerful global systems, local know-how, and cross-functional collaboration across departments.

Location: Hilton Vienna Cluster – Hilton Vienna Park | Hilton Vienna Plaza | Hilton Vienna Waterfront

Ready to lead commercial strategy at one of Central Europe’s largest and most dynamic hotel cluster?
Join Hilton Hotels & Resorts Austria and become a key player in shaping revenue performance across 3 iconic properties in Vienna – totaling 1,285 rooms , 44 meeting rooms , and 5,300 sqm of event space.

What you’ll be doing:

·  Drive revenue growth and optimize pricing strategies across all segments (transient rooms, group rooms and events)
·  Together with RMCC monitor and manage Yield systems , ensuring alignment with property conditions, availability controls and market trends.
·  Evaluate and implement multi-channel distribution strategies including Brand.com, OTAs, GDS and Group channels.
·  Collaborate on the development of group quotations and support with strategic decision-making based on demand and strategy
·  Manage Individual Reservations Team with direct reporting line. Oversee standards for bookings, call handling, upselling and managing of turnaways/waitlists.
·  Lead and support cross-departmental communication , particularly with Sales, Front Office and Conference & Events.
·  Represent the hotels to external stakeholders such as agencies, corporate clients, sister hotels and national Sales Offices.
·  Regularly benchmark competitor activity and contribute to strategic decisions through ongoing market intelligence.
·  Prepare and analyse forecasts, budgets, 3-month outlooks and business review reports to track performance and profitability.

What we’re looking for:

·  Proven experience in a Revenue, Sales or other commercial leadership role
·  Strong analytical mindset with the ability to interpret data and take smart, revenue-driven decisions
·  Excellent communication and coordination skills across commercial and operational departments
·  A hands-on, proactive approach – you're driven, passionate and willing to go above and beyond
·  Experience with CRS, GDS, RMS, and other hotel systems
·  Fluent in English; German speaking is a strong benefit
·  Knowledge of the Austrian market and its customer segments is an advantage
·  Ideally holding the right to work in Austria (Red-White-Red Plus or equivalent)

Why join Hilton Vienna Cluster?

Your minimum monthly gross salary starts at €3,500 , with the clear opportunity for overpayment depending on your qualifications and experience .

·  Flat hierarchies and a friendly first-name culture that promotes a strong team spirit
·  Thorough onboarding, structured training and a personal buddy to ensure a great start to your Hilton career
·  Diverse and dynamic responsibilities that keep your day exciting
·  National and international career development opportunities
·  Healthy mind & body support , including access to the team member restaurant offering free balanced daily meals
·  Regular team events and career development talks
·  “Sleep-In Experience” – stay overnight and experience the hotel as a guest
·  Amazing travel opportunities through Hilton’s Go Hilton program – discounted stays at thousands of properties worldwide
·  We cover your commuting costs – including full reimbursement for your annual public transport ticket

For more behind-the-scenes impressions of life at Hilton Austria, follow us on social media:
Instagram: @karrierehiltonaustria
TikTok: @hiltonvienna

Interested? We can’t wait to meet you.
Please send us your application (cover letter, CV with photo, and relevant certificates) to:

Contact person: Robert Wagner
Email: robert.wagner@hilton.com

Looking forward to your application and let’s shape the future of hospitality in Vienna together!