Cluster Sales Coordinator

Job description

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS!   -  No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. 

 

A WORLD OF REWARDS

·  Annual salary up to £28,500
·  Free and healthy   meals  when on duty
·  Grow your Career  !
·  Personal Development  programmes designed to support you at every step of your career
·  A chance to make a difference  through our Corporate Responsibility programmes – Find out what and how we are doing ( https://cr.hilton.com )
·  Team Member Travel Program:  discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
·  Team Member Referral Program
·  High street discounts:  with Perks at Work
·  Holiday:  28 days   including bank holidays (increasing yearly to up to 33 days)
·  Discounted dental and health cover
·  Free Parking  (depending on availability)
·  Guest Experience Day  after successfully passing probation
·  Modern and inclusive  Team Member’s areas

What will I be doing?

 As a Cluster Sales Coordinator, you will fully support, from administrative, customer service, and sale lead development perspectives, the Sales team to develop future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:

·  Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximise revenue
·  Understand fully the hotel amenities, packages and promotions
·  Generate and develop sales leads and contact potential clients to build business relationships
·  Produce quotations and written confirmation to all clients
·  Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
·  Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business
·  Arrange and carry out Hotel show rounds

 

What are we looking for?

 A Cluster Sales Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

·  Excellent communication skills
·  High level of IT skills, including Excel, PowerPoint, and Word
·  Proactive approach to meeting deadlines and targets
·  Excellent organisational and administration skills

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

·  Previous experience in a sales role
·  Relevant degree, in a sales or business discipline, from an academic institution

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.  That’s why at Hilton, Every Job Makes the Stay.