Catering and Events Administrative Assistant – Hilton Minneapolis

Job description

You ready to start your career within hotel and catering/events? The Hilton Minneapolis is in the heart of downtown Minneapolis, directly connected by covered skyways to the Minneapolis Convention Center is adding to their team! They are looking for a Catering & Events Coordinator to join their team! This is a great entry level role to grow your career with hotels and with catering and events!

As a Coordinator in the Catering and Events department, you will be responsible for assisting and supporting several Catering & Event Managers.    

What will I be doing?

Specifically, your essential functions will be to perform the following tasks to the highest standards:
•    To organize, plan and prioritize your duties by developing plans and goals. 
•    Timely communication to internal and external clients via telephone, email, written documents or in person. 
•    Handling phone calls, e-mails and greeting clients for Catering and Events in a professional, courteous manner.
•    Inputting programs in booking systems, managing VIP guest arrangements, and coordinating site visits. 
•    Creating and communication of documents including but not limited to BEOs, group resumes, post event reports, menus, diagrams/floor plans. 
•    Working with affiliate groups. 
•    Assist with clients and deliver on the client’s expectations. 
•    Demonstrate knowledge of job systems, products, booking systems, and processes. 
•    Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution for the client. 
•    Ensure high quality service by communicating and assisting others to understand the guest needs.  
•    Participate in customer site inspections and assist with the sales process as necessary. 
•    Other duties as necessary based on business needs 
•    Regular attendance 

When you join the Hilton family, you’ll enjoy outstanding career opportunities and exceptional benefits that can enhance all aspects of your life: 

What we offer: 

·  Access to your pay when you need it through Daily Pay (Based on hotel)
·  Choose from multiple health care coverage options at 90 days 
·  Discounted parking 
·  Complimentary Team Member meals 
·  401(k) plan and company match 
·  Hilton stock purchase plan 
·  Career growth and development 
·  Team Member Resource Groups
·  Recognition and rewards programs
·  Go Hilton travel discount program 
·  Best-in-Class Paid Time Off (PTO)
·  Inclusive family-building and fertility benefits 
·  Expanded bereavement leave 
·  Adoption Assistance program
·  Supportive parental leave
·  Mental wellbeing support 
·  Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
·  Debt-free education : Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

 

*Please note, benefits may vary depending on the classification and union status of the position.