Catering and Events Administrative Assistant - Hilton Austin

Job description

Due to a recent promotion, Hilton Austin is seeking a Catering and Events Administrative Assistant to join their team. Situated at the heart of Downtown, our hotel is conveniently connected to the Austin Convention Center via a covered walkway. Just two blocks away, you can immerse yourself in the vibrant East Sixth Street nightlife or venture less than a mile to explore the charming Rainey Street Historic District.

An excellent opportunity for individuals aspiring to kickstart a career in events and hospitality!

What will I be doing?

As an administrative Assistant in the Catering and Events department, you will be responsible for assisting and supporting several Managers.    

Specifically, your essential functions will be to perform the following tasks to the highest standards:
•    To organize, plan and prioritize your duties by developing plans and goals. 
•    Timely communication to internal and external clients via telephone, email, written documents or in person. 
•    Handling phone calls, e-mails and greeting clients for Events in a professional, courteous manner.
•    Inputting programs in booking systems, managing VIP guest arrangements, and coordinating site visits. 
•    Creating and communication of documents including but not limited to BEOs, group resumes, post event reports, menus, diagrams/floor plans. 
•    Working with affiliate groups. 
•    Assist with clients and deliver on the client’s expectations. 
•    Demonstrate knowledge of job systems, products, booking systems, and processes. 
•    Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution for the client. 
•    Ensure high quality service by communicating and assisting others to understand the guest needs.  
•    Participate in customer site inspections and assist with the sales process as necessary. 
•    Other duties as necessary based on business needs 
•    Regular attendance 

 

For full time employees, Hilton offers  AMAZING  benefits including health insurance (medical, dental, vision), 401k (matching), extensive Paid Time Off, Team Member/Friend & Family Travel Program to stay in any Hilton brand hotel for a very discounted rate, Team Member recognition and other  AWESOME  Hilton Perks!