Bell Attendant/Valet

Job description

Hilton is a leading global hospitality company with a portfolio of 26 world-class brands comprising over 9,000 properties in 141 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history. Named as the No. 1 World’s Best Workplace by Great Place to Work and Fortune, Hilton aims to create the best culture for its 500,000 team members around the world.

Hilton Prishtina will be opening soon in Kosovo, bringing one of the world’s most respected hospitality brands to the market. As part of this exciting pre-opening phase, Hilton Prishtina is seeking motivated, professional, and service-oriented individuals to deliver exceptional guest experiences and thrive in a dynamic, team-focused environment.

What will I be doing?

 As a Bell Attendant/Valet, you will be responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:

- Greet and escort arriving and departing guests to and from their accommodations

- Retrieve and transport guest luggage

 - Respond to guest inquiries and requests in a timely, friendly and efficient manner

 - Organize and store luggage, as needed, according to guidelines

 - Assist in the maintenance, appearance and functionality of equipment

-  Monitor and maintain all parking equipment and report needed repairs.

- Perform Valet Parking Attendant duties, as needed

What are we looking for?

Bell Attendants serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

 - Positive attitude and communication skills

 - Ability to work flexible hours

 - Ability to work under pressure

 - Ability to work on own and as part of a team

 - Commitment to respond to Guest requests and deliver high levels of service

 - Excellent grooming standards

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Previous experience as a Bell person

- Previous experience working within a hotel

What will it be like to work for Hilton?

 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!