Banquet Captain - Hilton Salt Lake City Center

Job description

The beautiful Hilton Salt Lake City is looking for a Banquet Captain to join their leadership team, operating events in over 21,000 sq ft of space. Here you will enjoy great perks like discounted parking, complimentary shift meals, discounted hotel rooms for you and your family worldwide and most importantly you’ll be part of a team that was ranked #1 on Great Places to Work and on Fortune’s World’s Best Workplaces list! This position has an hourly rate plus service charge. 

Shift Pattern: open availability preferred, shifts very depending on business needs  

The ideal candidate will have: 

·  Open availability
·  Strong team leadership skills
·  Previous customer service & banquets experience
·  A valid food handlers & alcohol serving certifications. 

Here are some other perks you can enjoy when joining our team:

Access to your pay when you need it through DailyPay
Career Growth & Development
The Go Hilton travel discount program
Competitive wellness benefits
Team Member Resource Group
Recognition and rewards programs
And so much more

What will I be doing?

As a Banquet Captain, you would be responsible for overseeing the set-up and clean-up of food and beverage during banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

·  Supervise food and beverage service throughout banquet functions to ensure quality service and product quality
·  Assist with the planning, organizing and execution of all banquet functions including, but not limited to, breakfast, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc.
·  Greet and welcome client representative and guests, responding to requests in a timely, friendly and efficient manner
·  Participate in and lead department meetings
·  Process banquet checks accurately and efficiently for payment
·  Ensure guest satisfaction throughout the meal service
·  Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

·  Hospitality - We're passionate about delivering exceptional guest experiences.
·  Integrity - We do the right thing, all the time.
·  Leadership - We're leaders in our industry and in our communities.
·  Teamwork - We're team players in everything we do.
·  Ownership - We're the owners of our actions and decisions.
·  Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

·  Quality
·  Productivity
·  Dependability
·  Customer Focus
·  Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!