AV Technician

Job description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

The AV Technician cooperates with his / her superior to ensure the normal operation of hotel equipment. This role is responsible with all AV setup and maintenances works in the hotel as well as designated areas by his / her superior or assisting the Engineering department’s maintenance team in completing other maintenance work. 

What will I be doing?  

As the AV Technician, you will be responsible for performing the following tasks to the highest standards: 

·  To plan and prepare AV requirements based on Banquet Event Orders (BEO) or on an adhoc basis.
·  Conduct periodical Preventive Maintenance on all AV Equipment in the hotel.
·  Update the Team on AV requirements and the current status of AV equipment currently held, highlighting limitations or improvements
·  Handle job orders promptly for the installations, repairs and maintenance of all AV equipment. Must be able to handle minor electrical works, or able to provide workable initiatives when implementing solutions.
·  To submit weekly plan/update to IS Manager on daily shift tasks, AV requests under BEO or sudden requests, etc.
·  To assist other technical works when required.
·  To update the daily and monthly checklist. Identify areas for improvement
·  Performs any other related tasks assigned by the Team Leader / IS Manager from time to time.
·  Save energy and control energy consumption.
·  Perform other tasks assigned by the Management.

What are we looking for?  

An AV Technician serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• Familiar with the operation principle and fault judgment method of large data centre infrastructure (power supply, air conditioning, fire control, security, monitoring, network, etc.). 

• Willing to be engaged in the monitoring post for day shift and night shift for a long period and have enough time to study. 

• Strong sense of responsibility, teamwork, professionalism and learning ability. 

• Active and motivated in work, with a good sense of service. 

• Good analytical and problem-solving skills, able to work independently. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!