Area Director of Hotel Operations

Job description

**This is a remote position and requires travel to multiple states**

Join our Hotel Operations team, supporting a select portfolio of full-service managed hotels across a defined geographic area. Reporting directly to the AVP of Hotel Operations, you’ll drive the financial and operational performance of each property, ensuring a world-class guest experience, operational excellence, and a thriving team environment.

Responsibilities:

 

·  Support hotel General Managers in achieving financial and operational goals, ensuring brand standards and exceptional guest experiences.
·  Act as a key liaison between Hilton corporate teams, General Managers, hotel owners, and other stakeholders.
·  Prepare and deliver regular reports to the AVP, facilitating clear communication among all stakeholders to promote continuous improvement and ensure timely resolution of issues.
·  Conduct property site visits and provide hands-on support to address operational challenges.
·  Lead performance management efforts by identifying operational improvements and coordinating with internal teams.
·  Deliver coaching, training, and mentorship to hotel leadership teams to elevate performance and maintain a high standard of service.
·  Develop and manage relationships with various Hilton departments (Revenue Management, Quality Assurance, Human Resources, etc.) and leverage these partnerships to enhance hotel performance.

Qualifications:

·  Minimum of 8 years of experience in hospitality management, with at least 2 years general manager experience.
·  Proven financial and operational expertise, including experience in financial analysis, business planning, and owner relations.
·  Demonstrated experience in leading and motivating teams to achieve business goals.
·  Ability to travel up to 70% within the area.

 

Preferred Qualifications:

·  Experience with multi-unit oversight.

 

Why Hilton?



Hilton offers a supportive and inclusive workplace where you can thrive personally and professionally. Enjoy our industry-leading benefits, such as the Go Hilton travel program, employee stock purchase plan, and a commitment to wellness. As the #1 World's Best Workplace, Hilton is dedicated to fostering a culture of hospitality, diversity, and opportunity.

 

Hilton’s Commitment to Diversity & Inclusion:
Hilton is an equal opportunity employer committed to diversity and inclusion in the workplace. We offer reasonable accommodations for qualified persons with disabilities and support a workplace free from discrimination based on color, race, gender, orientation, veteran status, and other protected statuses.

Salary Range:  $160,000 - $260,000   / annually depending on experience and geographic location

The Benefits  – Hilton is proud to have an award-winning workplace culture ranking  #1 Best Workplace by Great Place to Work & Fortune .

 

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

·       Access to your pay when you need it through DailyPay

·       Medical Insurance Coverage – for you and your family

·       Mental Health Resources

·       Best-in-Class Paid Time Off (PTO)  

·       Go Hilton travel discount program 

·       Supportive parental leave

·       Matching 401(k)

·       Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount

·        Debt-free education : Access to a wide variety of educational credentials  (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

·       Career growth and development 

·       Team Member Resource Groups

·       Recognition and rewards programs

 

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.