Technical Information Services Engineer

Job description

Henkel Adhesive Technologies is a worldwide leader in bonding, sealing and surface treatments - thanks to our ambitious people. We create unique value for our clients and our technologies can be found in many objects touching our lives every day. Our success is built on constant innovation and people who strive for excellence. Working at Henkel is much more than just a job. It's a passion. Have you got what it takes?

What we offer

· Technical liaison on questions from our Industrial user base, and represent the first line of contact with our customer.
· Responsible to develop innovative solutions to problems presented over the phone. For a new engineer it provides an unrivaled amount of practical experience.
· Work directly with Henkel customers to identify, qualify, close, and maintain Henkel Product applications.
· Provide timely technical support to customer inquiries.
· Convert customer inquiries into qualified leads to enable the Henkel team to close new business opportunities.
· Work out of our office in Rocky Hill. During a typical day they are expected to be able to visualize mechanical situations and work with customers to determine the best products to use. Training provided to ensure they are well equipped to handle the role.
· This position provides an entry into the world of adhesives. Staff in this role are highly regarded as experts in the adhesive world. We encourage staff to develop specific areas of expertise to further develop their technical skills.

Desired profile

Qualifications :

Who we are looking for


·  Bachelor's Degree in a technical field such as mechanical or chemical engineering preferred
·  Spanish Language an asset
·  Strong oral and written communication skills are essential
·  Good visualization skills and must have good mechanical aptitude
·  Good Technical Aptitude and computer skills (Excel, Word, PowerPoint, etc.)
·  Strong customer related communications and interpersonal skills necessary.

Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.

Apply online if this sounds like your next challenge. Refer to the job ID mentioned above and get one step closer to starting your new job at Henkel.

Discover our winning culture: www.henkel.com/career