IVA Case Administrator - Financial Review
Graduate job Sale (Greater Manchester)
Job description
Job Description
IVA Case Administrator – Financial Review
Division
One Advice
Location
Sale Cheshire (M33)
Company Information
The One Advice Group provides a range of legal and financial services for customers. The Group incorporates a number of brands including Harrington Brooks and OpenDoor.
We are one of the UK’s leading debt solution providers and currently help customers repay unsecured debts through financial management plans. Our services also include the management of Individual Voluntary Arrangements for over 20,000 customers.
Our legal services include managing claims for PPI, packaged bank accounts and flight delays as well as providing expert advice on elderly health and social care.
More information about what we offer can be found on our website:
Job Purpose
Responsible for the completion of specific post approval tasks to ensure statutory compliance and client support
Main Duties
• To assess debtor’s current income and expenditure on an annual basis and set ongoing voluntary contributions at the appropriate level
• To review any overtime and bonus payments received in the last 12 months and request additional monies due in line with the debtors original proposal
• To ensure all income related modifications are adhered to by the debtor
• Arrears assessments
• Updating payment schedules
• Assessment and adjustment of fee billing
• Handling correspondence and queries from client and creditors
• Maintaining each client file in accordance with departmental policies
• Ad hoc duties and projects as required
Key Skills
• Computer literate with a thorough knowledge of Microsoft Office (Word/Excel/Outlook)
• Excellent organisational and administration skills
• Strong time management skills
• Used to working to targets in a pressured environment
• Ability to work well as an individual and as a member of a team
• Good communication skills both written and verbal
• Good attention to detail and high degree of accuracy in data input and processing
• An excellent timekeeper with a flexible approach to meeting the needs of our customers
• Experience of the Supervision of protocol compliant IVAs
• Knowledge of current Insolvency legislation
Staff Benefits
• Inflation Salary Tracker
• Holiday Buy Scheme
• Life Insurance (Death in Service)
• Private Medical Insurance
• Free Hot & Cold Drinks
• Cashback Scheme
• Child Care Vouchers
• Eye Care Vouchers
• Subsidised Gym Membership
• Plus many more
Salary
£17,000 - £19,000 per annum Plus Bonus
Hours
37.5 Hours per week