IVA Case Admin - Variations

Job description

Job Description

IVA Case Administrator – Variations

Division

One Advice

Location

Sale Cheshire (M33)

Company Information

The One Advice Group provides a range of legal and financial services for customers. The Group incorporates a number of brands including Harrington Brooks and OpenDoor.

We are one of the UK’s leading debt solution providers and currently help customers repay unsecured debts through financial management plans. Our services also include the management of Individual Voluntary Arrangements for over 20,000 customers.

Our legal services include managing claims for PPI, packaged bank accounts and flight delays as well as providing expert advice on elderly health and social care.

More information about what we offer can be found on our website:

Job Purpose

Responsible for the completion of specific post approval tasks to ensure statutory compliance and client support.

Main Duties

• Drafting variation proposals
• Liaising with clients in regards to their variation report and ensuring content of reports mirror the clients circumstances
• Drafting accurate Income and Expenditure documentation to accompany variation reports
• Adjusting Payment Schedules and Fee Schedules
• Fee Calculations and Fee Refunds
• Producing accurate revised outcome statements and receipt and payment’s that are in line with specific fee provisions
• Chairing meetings of creditors for variations
• Chasing clients for mod acceptance confirmation
• Liaising with clients and creditors to ensure successful outcome of proposed variations
• Maximising variation fees through pro-active vote chasing and creditor negotiation
• Maximising Supervisory Fees through appropriate variation fee resolutions
• Handling correspondence and queries from client and creditors
• Maintaining each client file in accordance with departmental policies
• Comply with the Data Protection Act at all times ensuring our clients data remains safe
• Ad hoc duties and projects as required

Key Skills

• Computer literate with a thorough knowledge of Microsoft Office (Word/Excel/Outlook)
• Excellent organisational and administration skills
• Strong time management skills
• Used to working to targets in a pressured environment
• Ability to work well as an individual and as a member of a team
• Knowledge of current Insolvency legislation
• Good communication skills both written and verbal
• Good attention to detail and high degree of accuracy in data input and processing
• An excellent timekeeper with a flexible approach to meeting the needs of our customers
• Insolvency experience

Staff Benefits

• Inflation Salary Tracker
• Holiday Buy Scheme
• Life Insurance (Death in Service)
• Private Medical Insurance
• Free Hot & Cold Drinks
• Cashback Scheme
• Child Care Vouchers
• Eye Care Vouchers
• Subsidised Gym Membership
• Plus many more

Salary

£17,000 - £20,000 per annum

Hours

37.5 Hours per week