Assistant Housekeeping Manager / Intern - Guestready - London - Wizbii

Assistant Housekeeping Manager / Intern

  • By Guestready
  • Internship
  • London (United Kingdom)
  • Property

Job description

We are GuestReady, a global short-term and vacation-rental management company! We provide professional services to real estate investors, hosts, as well as guests. Featured in TechCrunch (, our mission is to take the hassle out of short-term rentals. Any operations that are related to turning over guests and optimise listings to incur a maximum yield for the host are handled by us.

This internship is a frontline operations-focused role, which will suit someone wanting to get stuck in and get some experience at a fast paced startup. Our team is currently expanding, so we are looking for the right candidate that can start by learning to master all the tasks below, with the view to eventually take over the management of our whole housekeeping fleet, if you prove to be the right person for this role!

Responsibilities (non-concluding):

Assisting the Operations Management team with running all aspects of the day to day operations, with a focus on managing the Housekeeping Operations
Scheduling laundry and cleaning services and making sure everything runs on time
Coordinating and managing housekeeping staff / contractors all over London
Assisting in recruiting, training and performance managing our team of housekeepers and working hard to keep them motivated and engaged
Giving your own input on our operational procedures and finding the best and most cost effective solutions to complex problems
Helping make sure that GuestReady run the best and the meanest fleet of housekeepers out there, keeping our homes in a spotless shape
Doing everything else necessary in order to ensure things run smoothly and not being afraid to step in and take the initiative to resolve any issues, as they occur

Seeked profile

Requirements for the role:

Educated with a strong Bachelor's degree, minimum
We are a startup so we need someone who is confident and isn’t afraid of getting stuck in. We are still developing our processes and so there is plenty of room for new ideas
Needs to be a good problem solver with lots of common sense
Strong people skills and numeracy required - we are looking for a person that can calmly evaluate the best logical solution out there, but can also step in and make snap judgements to quickly resolve high-pressure situations, when needed
Confident and personable, service is a big part of our business so we need someone that loves to give great customer service
Multitasker, organized, and able to manage your own time efficiently
Detail oriented, strong focus on quality - never doing things half way!
An entrepreneurial approach
We are a 24/7 business so the person needs to have no qualms about working on a 7 day roster (with time off in lieu after) and occasional shift work
Interest in startups and the sharing economy is a big plus


Work with multicultural and multiracial team members
Fun & casual working atmosphere with international mindset, Friday drinks
A team of experienced entrepreneurs who have successfully built companies before
A dynamic work environment with flat hierarchies and space for your own ideas

This is a paid starter position, with the potential to grow into a full-time permanent role, for the right candidate.
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