GUCCI - Sales Associate (Time & Gems, Bicester Village)

Job description

Summary
Gucci is one of the world's leading multi-brand luxury goods companies. Through Gucci and other brands, the Kering group enjoys continued worldwide success in the Luxury Fashion Timepieces & Jewellery industry. Founded in Florence in 1921, Gucci designs, manufactures and distributes highly desirable products such as leather goods, shoes, ready-to-wear, silks, timepieces, fine jewellery and fragrances. Gucci products are sold exclusively through a network of directly operated boutiques and a small number of selected department and specialty stores. Combining modernity and heritage, innovation and Italian craftsmanship, the house of Gucci is able to position and communicate the brand's exclusivity and value in the global market.

Job Description

We are currently seeking a Sales Associate who will report to the Store Director as part of our Bicester Village team.

Your Opportunity

To maintain consistently exceptional standards of excellence in delivering a customer service experience which meets our on brand focus. In doing so, creating and maintaining loyalty to both the store and the brand.  

How you will contribute

·  To develop and maintain good product knowledge and provide excellent customer service.
·  An understanding of current products, trends and collections and ensuring that customers are informed and aware.
·  To replenish stock and maintain high standards of merchandise and product presentation.
·  Handling customer complaints, seeking assistance where necessary, ensuring issues are resolved to the satisfaction of the customer and the company.
·  Keep up to date with customer requirements and operating procedures.
·  Be aware of daily sales targets and performance against them. Use appropriate sales techniques to ensure they are met.
·  To ensure that all procedures and policies are understood. To carry out work according to those standards.
·  Personal appearance and presentation must be strictly in line with company standards.
·  Adheres to Security and Health and Safety regulations.
·  Opening & closing the Store according the needs of the business, in line with Company security rules.
·  To carry out additional duties when and where necessary within the defined levels of responsibility and accountability of the Sales Consultant role.

Who you are

·  Proven ability to drive results 
·  Commercial awareness and strong business acumen 
·  Team player mentality 
·  Strong communication skills 
·  Passion for luxury

Why work with us?

This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture,  religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent,  both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer  we welcome and consider applications from all qualified candidates, regardless of their background.  

Job Type
Regular

Start Date
2020-10-05

Schedule
Full time

Organization
Luxury Timepieces & Jewellery Outlets Limited