Senior Manager, Benefits Systems

Job description

Nombre del sítio: Bengaluru Luxor North Tower
Fecha de publicación: Feb 14 2024

Are you looking for an opportunity to manage the Total Reward Share Plan benefit package for the GSK employee population?  If so, this is the role for you.

As Benefits Professional you will be responsible for supporting the Benefits Manager and providing full management and delivery of share plans.  You will also be responsible for managing root cause and risk treatment plans relating to Shares and Financial Education risks.

This role will provide YOU the opportunity to lead key activities to progress YOUR career.  These responsibilities include some of the following:

·  Oversee the day to day operational relationship with benefit provider, being the first point of contact for provider queries and ensuring efficient resolution of those queries or escalation
·  Responsible for reviewing and resolving data and reporting issues with the providers
·  Lead and deliver annual projects including improvement initiatives
·  Partner with the Benefits/Pensions Specialist and other functions to ensure ongoing compliance with systems requirements
·  Maintain the regular share plan processes to ensure compliance with agreed service
·  Monitor benefit providers service level agreements (SLA’s) and assist with contract reviews
·  Responsible for maintaining the technical accuracy of all benefit owned documentation ensuring procedures are accurately documented and updated to reflect changes to policies
·  Make recommendations to policy changes
·  Responsible for resolution of issues and queries in a timely manner within SLAs from employees/HR/business on benefits under remit
·  Manage daily cases from the HR Service Center through the Case Management tool
·  Understand, interpret, and educate employees and HR on Total Reward benefits and principles
·  Create Total Reward presentations for internal training sessions and ensure training is provided on an annual basis and ad hoc throughout the year
·  Ensure that the Total Reward website is accurately maintained with shares, financial education and IFA information and that any required changes are made efficiently
·  Conduct problem solving exercises and after-action reviews where service delivery issues occur to ensure that the root cause of the issue is identified, and appropriate mitigations are put in place going forward
·  Ensure that the annual Total Reward statements accurately reflect shares and SIPP information
·  Ensure compliance with SPII data privacy requirements and compliance against audit findings
·  Responsible for co-ordination and completion of Data Privacy questionnaires and remedial work in conjunction for Shares and Financial Education providers

Why you?

Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

·  Bachelor’s degree
·  Experience working within a technical benefits environment and providing guidance to the providers to ensure accurate administration of the GSK benefit plans.

Preferred Qualifications:

If you have the following characteristics, it would be a plus:

·  Completed or working towards a recognized share or pension administration qualification
·  Completed or working towards a recognized benefit qualification, such as APMI/QPA/Financial Planning certificate or another recognized benefits qualification
·  Ability to manage all employee share plans or related employee benefits
·  Ability to actively maintain technical knowledge on an ongoing basis
·  Ability to partner and build relationships with vendors and internal GSK departments
·  Working knowledge of Total Reward principles, regulations and policies and the ability to integrate with broader HR policies and objectives
·  Good written and oral communications
·  Experience in vendor management including the selection process and the ability to monitor, challenge, and question service provision
·  Ability to deliver complex benefit related projects end to end
·  Ability to interpret data and analyze complex benefit information and draw recommendations
·  Influencing and negotiating skills

Why GSK?

Our values and expectations   are at the heart of everything we do and form an important part of our culture.

These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork. As GSK focuses on our values and expectations and a culture of innovation, performance, and trust, the successful candidate will demonstrate the following capabilities:

·  Operating at pace and agile decision-making – using evidence and applying judgement to balance pace, rigour and risk.
·  Committed to delivering high quality results, overcoming challenges, focusing on what matters, execution.
·  Continuously looking for opportunities to learn, build skills and share learning.
·  Sustaining energy and well-being
·  Building strong relationships and collaboration, honest and open conversations.
·  Budgeting and cost-consciousness

Nuestro objetivo es ser una de las empresas de atención médica más innovadoras, de mejor desempeño y más confiables del mundo. Creemos que todos aportamos algo único a GSK y cuando combinamos nuestros conocimientos, experiencias y estilos, el impacto es increíble. Únase a nuestra aventura en GSK donde se inspirará para hacer el mejor trabajo para nuestros pacientes y clientes. Un lugar donde puede ser usted mismo, sentirse bien y seguir creciendo.

  

Aviso importante a las empresas o agencias de empleo

GSK no acepta recomendaciones de empresas de empleo o agencias de empleo con respecto a las vacantes publicadas en este sitio. Todas las empresas o agencias de empleo están obligadas a ponerse en contacto con el Departamento de Contrataciones Comerciales y Generales o el Departamento de Recursos Humanos de GSK para obtener autorización previa por escrito antes de recomendar a cualquier candidato a GSK. La obtención de autorización previa por escrito es una condición precedente a cualquier acuerdo (verbal o escrito) entre la empresa o agencia de empleo y GSK. En ausencia de dicha autorización por escrito, se considerará que las acciones que emprenda la empresa o agencia de empleo se han realizado sin el consentimiento o el acuerdo contractual de GSK. Por lo tanto, GSK no será responsable de ninguna tarifa derivada de tales acciones o cualquier tarifa que surja de cualquier recomendación por parte de las empresas o agencias de empleo con respecto a las vacantes publicadas en este sitio.