Organized Provider Account Lead

Job description

Nombre del sítio: USA - California - California Central
Fecha de publicación: Feb 26 2024

GSK is becoming a more customer-centric organization while bringing an enterprise mindset to our ways of working.  The US healthcare ecosystem is ever changing so must GSK in terms of how we best work with customers amidst continued consolidation in the industry. The next important step on this journey is upon us.  We’re establishing a team that will explore how we can apply the power of our portfolio to creating stronger and more effective relationships with key organized providers / customers.  An Organized Provider Account Strategy team is being stood up to test and learn then later scale a customer-centric engagement model that delivers solutions to sophisticated systems.

The Organized Provider Account Lead (OPAL) owns and is accountable for the GSK Commercial Strategic account plan as a deliverable, with a focus on above brand and cross-portfolio opportunities.  The OPAL will cultivate relationships among C-suite and population-based decision makers (PBDMs) and execute strategies that drive brand growth and improve healthcare for the key accounts. Internally to GSK the OPAL will routinely interact and collaborate with cross-functional stakeholders to improve engagement in the accounts.  S/he will coordinate with Medical Account Leads to deliver a cross-functional account plan that encompasses both commercial and medical objectives in a compliant manner.  Additionally, the OPAL will work with strategic marketers to develop a customer needs assessment, identify, and deliver commercial value propositions while bringing voice of customer into GSK to build strategies, including contract and resources.

Responsibilities:

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Establish and grow trust-based relationships with external stakeholders to generate revenue through genuine partnerships within GSK’s largest and most complex customers.

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Assume the leadership role within assigned accounts, providing overall account leadership to cross-functional team members.

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Develop a thorough understanding of the customer’s business drivers and priorities as well as their challenges and opportunities. Maintain a working knowledge of the customer’s business model, strategic goals and objectives, and financial levers to identify/qualify high value opportunities (cross and above brand) within their accounts.

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The OPAL is responsible for pull through of the account plan while functioning as the central focal point for communications regarding account planning, strategy, collaboration, resource allocation and customer engagement.

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Organize and deploy the appropriate resources within GSK to drive value co-creation with customers.

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Accountable for the development of strategic engagement opportunities with KOLs within assigned accounts.

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Demonstrates leadership with local field teams, cross-functional partners, and internal leadership.

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Gathers insights from aligned accounts and serves as a rapid conduit of information back to the broader organization

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Collaborates with Marketing on key initiatives and demonstrates the ability to execute marketing plans across GSK’s product portfolio.

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Establish & monitor KPIs on relationship health & system of care engagement and participates in regular business reviews.

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Location: This is a field-based position. The percentage of travel will be 30% in the geographic location of this role will cover accounts from Texas to California.

Why You?

Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

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BS/BA  degree      

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Minimum 7 years of pharmaceutical or biopharmaceutical experience

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Minimum of 3 years Account management experience.

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The ideal candidate would understand the CA dynamic for managed care and payor systems in CA.

      

Preferred Qualifications:

If you have the following characteristics, it would be a plus:

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MBA degree

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Strongly desired at least 2 years of experience in Oncology and/or Specialty and or Vaccines

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Broad understanding of health system business, decision making processes & market trends with a proven track record of accessing C-suite to D-suite decision makers

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Technical knowledge of health care reimbursement from a patient and provider perspective

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Experience with regional and national payers

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Experience developing strategic plans with internal stakeholders utilizing health system market data and knowledge

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Experience working within framework of patient privacy laws including HIPAA and similar state laws

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Demonstrated ability to identify issues quickly and develop recommendations to resolve in a timely, compliant manner

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Presentation skills: Ability to convey ideas clearly and succinctly to groups and/or individuals

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Self-directed and organized with the ability to adapt and change in a shifting environment.

# LI-GSK

Why GSK?

The annual base salary for new hires in this position ranges from $0 to $0 taking into account a number of factors including work location, the candidate’s skills, experience, education level and the market rate for the role. In addition, this position offers an annual bonus and eligibility to participate in our share based long term incentive program which is dependent on the level of the role. Available benefits include health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and paid caregiver/parental and medical leave.

Please visit  GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.

Why Us?

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organization where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to positively impact the health of 2.5 billion people by the end of 2030.

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We’re committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce.

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