IT Specialist - Perimeter Security and Compliance

Job description

Details:
Company Overview:
GSK has a 150-year legacy of helping to transform the health, lives and futures of millions of people around the world. We're a science-led healthcare company with more than 100,000 people working in 115 countries. Each year we produce around 4 billion packs of medicine, nearly 900 million doses of vaccine and more than 18 billion packs of consumer healthcare products. Our focus of helping people do more, feel better and live longer is at the center of all that we aim to do.

Job Overview:
This position is to provide design, implementation, delivery and support of security devices, including firewalls, web proxies, network routers, switch and associated devices.
This person will be part of a team accountable for the day to day global delivery of hardware and firewall changes for Perimeter services. They will conduct implementation and ongoing changes to perimeter firewalls, VPN termination devices and networks routers/switch. Support cost effective, reliable tiered commodity services, measured through service level and technical management processes. Leverage Lean Sigma and voice of the customer processes to service excellence and continuous service improvement. Coordinate with internal and external service providers to deliver mission critical service to defined SLAs. This role exists to ensure that GSK maintains internal capability to cope with multi dimensional, in-deep technically complex issues across Perimeter Platforms.

Key Job Responsibilities:
Provide day to day 3rd level Incident/Problem Management for the GSK Perimeter infrastructure.
Provide implementation and support services for GSK's perimeter infrastructure - any capability or component that links the GSK network to an external entity. This includes the Internet, 3rd-Party connections and Remote Access services. Key infrastructure components include (but are not limited to) firewalls, intrusion detection sensors (IDS), border routers/switches, VPN routers and VPN concentrators
Conduct add/move/changes to the existing firewall policies in support of business needs.
Operate as part of a team accountable for the day to day global delivery of hardware and firewall changes for Perimeter services.
Conduct implementation and ongoing changes to perimeter devices, VPN termination devices and networks routers/switch.
Provide On Call Support – available for 24x7 on-call rotation (within the Local law regulations) providing support where/when required. This includes most Level 1/Level 2 support, such as break/fix, project support, system testing after a change and various other activities.
Liase with Managed Service Provider for Perimeter related issues/services.
Manage and fulfill user requests in a timely manner and in accordance with established metrics and have the ability to meet request fulfillment task and operate within SLA timeframes.
Ensure GSK Firewall devices and processes are monitored and controlled.
Ensure solutions to business problems are implemented in accordance with standards and policies and that the network infrastructure and services adequately and efficiently address business requirements.
Maintain perimeter hardware, software and B2B services to enable GSK's operational relationships with external business partners including (but not limited to) business process outsourcing (BPO), off shoring, service providers, alliance partners, suppliers and customers.
Operate effectively within an ITIL service management framework.
Provide Firewall lifecycle/capacity management.
Utilize ADP principles and process improvement techniques to continually improve services.
Must be able to represent Perimeter Services on Business teams or projects.
Work with vendors to evaluate and new perimeter solutions or technologies if requested.
Develop and deliver oral and written presentations as required for EIS personnel.
Engages with local site IT for repairs/replacements.
Engage in or lead urgent high priory conference calls investigate major service impacting issues (SWAT calls).
Create and update service alerting for duration of incidents [RTPA's, Service Alerts, IT help Alerts].
General understanding of network captures.
Dedication, a desire to learn and good work ethic are instrumental to this position.

*GSK-LI

Contact information:
You may apply for this position online by selecting the Apply now button.

If you require an accommodation or other assistance to apply for a job at GSK, please contact the GSK HR Service Centre at 1-877-694-7547 (US Toll Free) or (outside US).

GSK is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

Important notice to Employment businesses/ Agencies

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit GSK's Transparency Reporting For the Record site.

jobDetails

Desired profile

Basic qualifications:
Associate degree in related position with 1-2 years IT experience.
Must be familiar with and have working knowledge of proxy servers and Web browser technologies.
Requires knowledge of networking technologies including: TCP/IP, UDP, DNS, Proxy Servers, Cisco routers and switches and VPNs.
Knowledge of firewall technologies including Checkpoint firewalls GAiA and SPLAT (CCSE preferred), Unified Threat Management appliances, Provider-1, VSX.
The ability to communicate effectively both verbally and written.

Preferred qualifications:
Bachelor's Degree or Advanced Degree in related field.
Knowledge of network security technologies and their interaction with firewall technologies, including anti-spoofing, network intrusion detection/protections systems
Crossbeam platforms X series devices preferred.
Experience with ITIL service management framework and Six Sigma process improvement techniques.
The ability to work beyond standard office hours if needed.