VIE Business Analyst (Thailand)

Job description

Description de l'entreprise

BRED IT (Thailand) Ltd.is a wholly owned subsidiary of the French bank BRED Banque Populaire based out of Paris (BPCE Group).

BRED IT was established in 2008 with the objective to become the IT hub for BRED Group Commercial Banks in South East Asia, Pacific Ocean, and the Horn of Africa areas.

In parallel, BRED IT has expanded its activities since 2011 to also provide remote IT services to Paris Headquarters.

Today, with more than 250 employees, BRED IT fully supports Banque Franco Lao in Laos, BRED Bank Cambodia, BRED Bank Vanuatu, BRED Bank Solomon Islands, BRED Bank Fiji and Banque pour le commerce et l’industrie Mer Rouge (BCIMR) in Djibouti:

BRED IT hosts and manages all layers of BRED International Banks Information Systems: From Infrastructures to Applications (Core Banking, Internet/Mobile Banking, E-Payments…), on a 24x7 basis.

We are a unique company, thanks to our identity and our history: We place our expertise at the service of BRED Group and develop our activities with an entrepreneurial structure.

By putting BRED group best interests first, it allows us to deliver tailor-made solutions with high value-added.

Poste et missions

Position

·  We are looking for a Business Analyst, reporting directly to the User Centric product owner (PO).
·  The team is composed of 5 persons – PO, BA, Developers – and is assisted by QA expert, solution architect, infrastructure teams.

User Centric is the name of an internally developed CRM system, which aims at equiping BRED international subsidiaries on key commercial features such as:

·  Generation and management of Commercial Opportunities
·  Management of Compliance Alerts and Routine Tasks
·  Multichannel Customer Interaction Record
·  Daily activity tracking

Responsibilities

·  Gain technico-functional knowledge on Branch Portal User Centric, and on agile methodology,
·  Support the Product Owner by analyzing evolution requests from banks business experts,
·  Assist PO and the team to consolidate and constantly improve the medium to long term vision of the User Centric product,
·  Conduct workshops with business requesters to bring prioritized requests in “ready to dev” state,
·  If necessary, coordinate IT experts, Dev Lead, IT architects for the design of technical specifications,
·  Follow-up the User Centric developer team implementation,
·  Prepare the testing activities (test plan, test book) for SIT and UAT stages,
·  Conduct SIT testing – if necessary, with the help of experts,
·  Coordinate the UAT testing with the bank users, formalize and follow up defect or bug resolution, until sign off by the sponsor / business,
·  Prepare user guides and train/guide Banks’ end users.

Profil et compétences requises

Education

·  Bachelors or Masters / University degree in related field or equivalent work experience required.

Language skills

·  Fluent in English.
·  French is a plus but not mandatory.

Experience and Skills

·  1 to 4 years of experience in a related field,
·  Ideally comfortable in an international context with exposure to several geographical and cultural regions, or with motivation to be working in an international context,
·  Team player and Open-minded,
·  Ability to think ahead and anticipate problems and solutions,
·  Good & relevant technical/business background,
·  A commitment to quality and a thorough approach to the tasks,
·  Knowledge of SQL query is a plus,
·  Banking knowledge is a plus.

Informations complémentaires sur le poste

Please check your eligibility to VIE program.