Case Manager / Administrator

Job description

An exciting opportunity has arisen for an experienced Case Manager/Administrator to work within a small, friendly company in New Barnet.

We are looking for a capable and confident person to join our team as an Administrative Case Manager.

The responsibilities for this job include:

• Acting as a point of contact for users of the mediation service, mediators and other stakeholders - providing information and guidance, where required

• Organising all logistics for mediations, including completion of all relevant documentation and venue booking.

• Liaising with all parties involved in a mediation to ensure that the process runs smoothly

• Maintaining statistics relevant to projects

• Managing an effective and accurate filing system

• Generally assist with other administration duties where required

• To be considered, applicants should have the following competencies:

• An ability to communicate clearly with people at all levels

• Good IT skills - particularly Word, Outlook, Excel and PowerPoint

• A pleasant and confident telephone manner

• Proven administration skills with an ability to prioritise workload

• Must be self-motivated and highly organised

A self-starter who is enthusiastic, motivated and able to exercise their own initiative.

The role would be suitable for school leavers, graduates and experienced administrators.

Starting salary is £16,380 per annum pro-rata (35 hour week) this is equivalent to £17,550 for a 37.5 hour week.

Closing date for applications is 12:00pm on Tuesday 25th August 2015.

Please apply with your CV and a covering letter indicating why you would like the job, and how your skills and experience relate to each responsibility listed above.

Global Mediation is committed to safeguarding and promoting the welfare of children and young people. Our staff recruitment procedures reflect this and we follow safeguarding and safer recruitment procedures. Global Mediation is an equal opportunities employer.

Applications may be sent by post to Global Mediation, Elwood House, Lytton Rd, New Barnet, EN5 5BY.

Desired profile

An exciting opportunity has arisen for an experienced Case Manager/Administrator to work within a small, friendly company in New Barnet.

We are looking for a capable and confident person to join our team as an Administrative Case Manager.

The responsibilities for this job include:

• Acting as a point of contact for users of the mediation service, mediators and other stakeholders - providing information and guidance, where required

• Organising all logistics for mediations, including completion of all relevant documentation and venue booking.

• Liaising with all parties involved in a mediation to ensure that the process runs smoothly

• Maintaining statistics relevant to projects

• Managing an effective and accurate filing system

• Generally assist with other administration duties where required

• To be considered, applicants should have the following competencies:

• An ability to communicate clearly with people at all levels

• Good IT skills - particularly Word, Outlook, Excel and PowerPoint

• A pleasant and confident telephone manner

• Proven administration skills with an ability to prioritise workload

• Must be self-motivated and highly organised

A self-starter who is enthusiastic, motivated and able to exercise their own initiative.

The role would be suitable for school leavers, graduates and experienced administrators.

Starting salary is £16,380 per annum pro-rata (35 hour week) this is equivalent to £17,550 for a 37.5 hour week.

Closing date for applications is 12:00pm on Tuesday 25th August 2015.

Please apply with your CV and a covering letter indicating why you would like the job, and how your skills and experience relate to each responsibility listed above.

Global Mediation is committed to safeguarding and promoting the welfare of children and young people. Our staff recruitment procedures reflect this and we follow safeguarding and safer recruitment procedures. Global Mediation is an equal opportunities employer.

Applications may be sent by post to Global Mediation, Elwood House, Lytton Rd, New Barnet, EN5 5BY.