Technical Application Support (Cleva)

Job description

Mission

Preparation of maps to extract information from Cleva applications;

Diagnosis of incidents in application modules installed on customers;

Participation and provision of support services to customers, whenever requested;

Traveling to customers, when necessary;

Participate in implementation projects.

 

Profile

A degree in computer science or IT areas;

Professional experience in application support (troubleshooting, log consultation, debugging, configuration/parameterization);

Basic knowledge of SQL (SQLServer, DB2 and Oracle ) and JAVA;

Team spirit;

High sense of responsibility;

Ability to deal with “stress” and emotional control;

Learning ability; 

Spirit of initiative, autonomy and pro-activity;

Availability and flexibility to travel to customers.

What we also value:  Experience in RPG/ILE and knowledge of the iSeries platform; ITIL Foundation (training); Insurance knowledge; Knowledge of the BI / Analytics area (optional).

 

Organization

We are an agile and international digital consulting group. In the post transformation digital era, we strive to enable each one of our 27 000 collaborators to renew themselves continuously by positively living their own digital flow.

Each one of them can: shape their career path according to their preferences, undertake pragmatically to build a more positive word with their customers, innovate locally in 27 countries and harmonize their professional investment and their personal well-being.

Insurance software is at the heart of innovation and is full of challenges in areas as diverse as Application Development, Product Management, Project Management, Implementation of Solutions, Customer Support, among others.

All needing your talent every day.
Take a look at Cleva job offers and join us!