Job description

Job Description Summary

Job Description

GE’s Renewable Energy, Digital Services wind power capacity is growing fast and will continue to rise steadily in the coming years. As we continue to grow and develop new and existing wind sites, Digital Services has an ongoing need to build our field teams with the right individuals that possess a strong leadership capability, willingness to learn, contribute and grow. As part of the GE family, training and development, safety, and career progression lead our initiatives to provide opportunity and growth in all areas.

Title      Hub Manager - Travel – North America

Role Summary/Purpose          

The Traveling Hub Manager reports to the Service Director at the direction of Senior Resource Manager, and is a strategic role based at site(s) and accountable for building long term relationships with customers, driving optimized operations, fiscal management, and site safety. Overall scope includes leading a hub team, managing daily hub operations, turbine output, as well as exemplify excellence in leadership, safety, quality control, and financial oversight. The Site Manager partners closely with the customer and ensures alignment with GE operational excellence.

ESSENTIAL RESPONSIBILITIES           

As the Hub Manager – Travel in North America you will:

• Travel

• Travel as directed and assigned by the Senior Resource Manager to support multi-site service hubs.

• People Leadership
  • Provide leadership to support multi-site service hub- Initiate and support staffing requirements, coaching, training, and corrective action concerning employees and contracted partners; and succession planning.
  • Own the safety culture within the hub- inclusive of contracted partners and customers.
  • Execute daily Plan of the Day calls – prioritize and manage dispatch schedule.
• Customer Point of Contact 
  • Customer focused approach to build long term relationships with customers to deliver business objectives and meet contractual requirements.
• Partner with CPM | Customer Performance Manager
  • Escalate customer concerns with priority
  • Partner with cross-functional teams like Sales, Commercial Operations, Sourcing, Finance, HR to meet the deliverables.
• Turbine Return to Service
  • Prioritize turbine performance to meet/exceed performance commitments.
• Multi-site leadership
  • Be innovative and engaged in all areas of facility operations aligned with individual site plans to include creative problem solving with LEAN thinking.
  • Lead operations within multi-site service hub ensuring weekly visits to each site;
    • Drive safety focus
    • Continue to grow customer relationship
    • Team engagement and development

Strong functional knowledge in Operations and Maintenance best industry practices, planning, organizing, coordinating, executing and controlling the wind farm activities, productivity improvements, operational excellence in outage management. Strong leadership skills, ability to embrace and adapt to change and influence others.

Qualifications/Requirements              

• Bachelor's Degree from an accredited college or university
• Minimum of 3 years of experience in a field services or equivalent managerial role in the energy industry (preferred)

Desired Characteristics           

• Additional Technical Certification in Wind Energy or Electrical/Electronic field
• Excellent interpersonal and leadership skills
• Ability, willingness, and adaptability to take initiative and work without direct supervision
• Advanced computer skills utilizing word and spreadsheet processing, e-mail programs, facility control and management systems, and computer diagnostic and troubleshooting tools
• Wind turbine or energy industry experience
• Advanced electrical, mechanical, and/or hydraulic experience, including use of hydraulic power tools
• Experience with heavy equipment required for facility maintenance with a working knowledge of crane and rigging requirements
• Comprehensive writing skills to meet contractual reporting obligations, as required

• Ability to work with a wide variety of personnel at all levels inside and outside of the Wind Farm
• Willingness to travel across North America

The salary range for this position is $104,200 - $173,600 USD Annual. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location. In addition, this position is eligible for variable incentive compensation (xx%). Available Health and Welfare benefits include, Prescription drug, dental and vision coverage; saving account options (such as a Health Care Flexible Savings Account, Health Reimbursement Account, Limited Purpose Flexible Spending Account, and Dependent Care Flexible Spending Account); and an employee assistance program.  Additional Benefits include a defined contribution 401(k) plan, employee life insurance, optional dependent life insurance, employee accidental death or dismemberment insurance coverage, short-disability, optional long-term disability, pre-tax transportation/commuter program, paid holidays, paid time off, parental leave, a layoff plan for salaried employees, tuition refund program, use of CareLoop, adoption assistance, optional identity theft prevention insurance, optional person legal assistance, and optional personal excess liability insurance.

Additional Information