Technical Writer

Job description

3113819
City

Seattle
Career Level

Entry-Level
Relocation Assistance

No
Business

GE Healthcare
Business Segment

Healthcare Digital
Function

Digital Technology
Country/Territory

United States
U.S. State, China or Canada Provinces

Washington
Postal Code

98104-1157
Role Summary/Purpose

At GE , we are creating technology and solutions to enable social, mobile, analytical and cloud capabilities for the Industrial Internet. The Industrial Internet is an open, global network that connects people, data and machines. It’s about making infrastructure more intelligent and advancing the industries critical to the world we live in. At GE, we believe it’s about the future of industry—energy, healthcare, transportation, manufacturing. It’s about making the world work better.
Essential Responsibilities

As a Technical Writer in a healthcare-related software development business, you will be responsible for working independently on components of a documentation project. You will contribute to the team on varied documentation projects and call upon team members for guidance as needed. You will contribute to the team and work independently.

In this role, you will:

·  Efficiently document processes, installations, etc.

·  Be skilled in the process of breaking down software processes and effectively communicating the breakdown in writing or visual media (video).

·  Actively participate in Scrum stand-up meetings, planning, and review meetings on a regular cadence, with global teams

·  Estimate the relative size of a task

·  Collaborate with cross-functional teams, including Software Engineering, Quality Assurance, Design, Project Management, and Marketing to produce high-quality and accurate customer documentation

·  Follow the principles of Minimalist Documentation to create concise customer-facing technical content such as Online Help, User Guides, Installation Guides, Administrator Guides, Release Notes and Whitepapers for one or more software products, as well as internal process documentation for a software development team

·  Independently deliver content for software releases

·  Develop topic-based single-source DITA XML documentation using Oxygen XML Editor and Astoria CCMS

·  Participate in process of converting legacy documentation to DITA XML as applicable

·  Test the user interface for consistency, simplified workflow, and internationalization

·  Validate, test, review, and edit new and existing customer documentation for quality

·  Track and manage project efforts using team collaboration software

·  Participate in active learning and knowledge sharing sessions with peers in the Technical Publications department as appropriate
Qualifications/Requirements

Basic Qualifications:

·  Bachelor’s degree in Technical Writing, English, Journalism or related field and 2 years’ technical writing experience OR Bachelor’s degree in unrelated field / high school diploma and 4 years’ technical writing experience.

Eligibility Requirements:

·  Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job

·  Occasional travel (~5%) may be required

·  Must be willing to work out of an office located in Seattle, WA
Desired Characteristics

Technical Expertise:

·  Strong writing skills, namely a command of grammar, syntax, diction, and the conventions and best practices of writing a variety of technical documents.

·  Experience with developing visual media, including video.

·  Possesses a solid understanding of the following, demonstrated through coursework or work experience:

·  XML and component content management

·  Principles of Minimalist Documentation

·  Lean/Agile/XP software development processes

·  Cloud computing

·  Able to edit HTML and CSS.

Business Acumen:

·  Seeks to understand the way that the product provides value to the customer and the significance of that information for documentation

·  Skilled in breaking down problems, documenting problem statements and estimating efforts

·  Has the ability to effectively collaborate with other technical writers and other individuals within the business to drive outcomes

·  Has the ability to learn through experiences on tasks that require novel skills and apply that learning to future tasks

Leadership:

·  Ensures understanding of issues and presents clear rationale. Able to speak to mutual needs and win-win solutions. Uses two-way communication to influence outcomes and ongoing results

·  Able to identify the bigger picture and begin to contribute to development, research, and testing.

·  Continuously measures deliverables of self and team against scheduled commitments. Effectively balances different, competing objectives

Personal Attributes:

·  Strong interpersonal skills

·  Effective problem solving abilities

·  Uses the principles of analytical/critical thinking regularly while performing tasks and is able to effectively make decisions about a project
·  Champions an innovative spirit within the business and is constantly looking for new and better ways to do things. Executes on new methods when appropriate.

#DTR
About Us

GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is anEqual Opportunity Employer . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Additional Eligibility Qualifications

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen.