Parts & Repairs Fulfilment Specialist

Job description

Job Description Summary

GE’s Power Conversion & Storage business, part of GE Vernova, provides electrification systems that are critical to customers’ power and energy needs for their high-performance applications. We work with some of the world’s major energy, maritime and industrial organizations, helping to enable a transition to energy efficiency and decarbonization, including through our specialist motors, drives and control technologies.

Job Description

Run the day-to-day Parts & Repairs, Request for Quotations (RFQs) and fulfilment process, receive and validate purchase orders, and manage them from quote to remittance:

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Receive and log RFQs from customers.

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Identify the requested part, and provide quotations to customers using the standard Parts Book, pricing.

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Liaise with all stakeholders to ensure on time quote delivery, including Sourcing, Parts Definition team.

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Follow up with customers ensure quotes are converted to orders.

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Keep all information on your quotes up to date in the quote tool (SFDC) to ensure accurate financial forecasting.

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Raise workflows to create and update parts.

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Resolve customer issues.

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Receive and check Purchase Orders, and accurately transfer to OTR Team.

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Confirm Parts availability & acknowledge delivery dates to customer.

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Liaise with all stakeholders to ensure on time parts delivery.

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Manage SAP projects to ensure accurate financial forecasting.

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Generate advice notes and manage delivery / collection depending on incoterms.

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Raise invoices and follow up unpaid invoices.

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Assist to pick, pack, kit and label goods for dispatch/disposal (occasional).

Ensure that the business complies with local guidelines and laws, and GE policy:

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All checks are in place before quotes are issued (eg Nuclear, Finance, Sanctioned Countries).

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Pricing adheres to GE pricing policy.

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Hazardous materials shipped in accordance with UK legislation and that of the destination countries.

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Dispatch of goods and compilation of shipping documents in accordance with GE procedures.

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All export/importation controls in accordance with UK and country of destination guidelines and laws.

We are looking for a professional with:

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GCSE or equivalent in English / Math's.

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Experienced in SAP/SFDC to build and manage quotes and projects, and support finance & data reporting.

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Intermediate user of Microsoft Office Excel.

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User of Microsoft Office Word, PowerPoint & Outlook.

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A working background showing a progression of customer facing / order management roles.

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A working understanding of order fulfilment.

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Experience in preparation of export/import documentation.

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Customer focused in the provision of service.

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Ability to work under own initiative, with an understanding of appropriate escalation.

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Ability to work under pressure, and prioritise work appropriately.

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Ability to learn new tools and processes, and help improve on them.

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Detail and numbers oriented, with an organised approach to data reporting and record keeping.

You can expect from us:

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Challenging and exciting projects

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A work environment where we understand that not everyone has the same expectations about their jobs, careers and work-life balance and we are happy to discuss flexibility requirements.

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Attractive compensation.

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Flexible benefits so you can build a package that fits your personal needs. Some core benefits are: Employer pension contribution (not subject to individual contribution), Income protection, Private Health Insurance, Life Assurance.

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26 days vacation + bank holidays.