Master Planner & Customer Fulfillment Specialist
HUNGARY IT development
Job description
Job Description Summary
Looking to make a global impact and solve problems?Through relentless innovation and continuous collaboration with our customers, GE Gas Power, part of GE Vernova, is providing more advanced, cleaner, and efficient power that people depend on today and building the energy technologies of the future.
What impact you'll make?
You will act as the CoE single point of contact for Customers in every routine, operational matters regarding CoE fulfillment. Manages Customer demands and complaints to CoE and represents CoE interests towards Customers. Oversees the entire fulfillment process from order booking, to delivery, in order to meet Customer requirements and operational goals. Responsible for long-term scheduling activities within the plant.
Job Description
What you’ll do
- Customer care – works on Customer satisfaction, understands demand trends and manages proposal giving
- Confirms and inputs Customer orders into local systems (handle the opening letters, open item creation workflow, create a summary tracking file, handle access database, approve in SAP) and releases them for shipment (open TR, close SO, contact with logistics)
- Work with Customers and Production to manage changes in demand or fulfillment schedule (update the dates in system, handle the customer own materials, filling up of free production slots with volume)
- Strong cooperation with site planners, manage to get estimated cost from engineers
- Tracks volume forecast, manages long term planning and drives weekly fulfilment reviews (weekly production/mitigation call)
- Reports volume and fulfilment related metrics (e.g. volume [jobs, hours], OTD, sales pacing, etc…] (Weekly reports to logistic, coordinate and reports weekly prod meetings)
- Provides long-term forecasts for financial planning cycles
- Keep contact with Contract Performance Managers about all related questions
What you’ll bring (Basic Qualifications)
BSc or MSc degree in Business field of studies
Significant experience in a production environment
Strong supply planning background
Global customer, order management experience
Excellent communication, analytical and presentation skills
Fluent Hungarian and English knowledge
Desired characteristics:
Familiarity with ERP system preferably Oracle
Proficiency in MS Excel, PowerPoint, Word
Team player attitude
Customer centricity
Ability to drive change through influence
Demonstrated skill in formal problem-solving processes and tools
Additional Information
Relocation Assistance Provided: No