HR Ops Administrator - France (Egypt Center)
Cairo, EGYPT
Job description
Job Description Summary
Job Description
Summary:
As an HR Operation Associate you will be participating in dedicated HR processes where you will be handling Employee / HR queries and being involved in projects of improving/simplifying your respective process responsibilities. You will work closely with Senior experts / owners of your responsible HR service process.
There may be multiple positions associated with this role.
Essential Responsibilities:
Support HR Operations services such as On-boarding, Off-boarding, employee life cycle (one or several of the processes) and ensure people, structures, processes and systems are aligned to deliver key objectives efficiently and effectively.
Understanding employees questions and issues, advising them in a professional way and handling their queries in a timely manner by ensuring excellent employee experience
Deal with operational issues and process failures, identifying and implementing appropriate solutions.
Build and share knowledge of area of expertise by continuously keeping up to date with internal and external updates and changes
Ensure that high standards of accuracy and quality are maintained with appropriate controls in place, taking accountability for compliance with relevant legal and GE Vernova policy requirements
Being proactive in handling process gaps and being involved to find a solution and participating in process improvements (we are keen advocate of Lean methodology when changing our processes for the better)
Qualifications/ Requirements:
Bachelor’s degree in Human Resources or related Business degree from an accredited university or college
Fully professional French and English language knowledge both verbal and written
Maximum 1-2 years of relevant professional work experience with demonstrated achievement in Service-oriented environment.
Ability to work in a complex and rapidly changing work environment across multiple stakeholder groups, with comfort and efficiency
Ability to communicate effectively through written and verbal communication and consistently deliver high quality customer service in a professional manner
Demonstrated effectiveness to prioritize between tasks with different deadlines, complexity
Desired Characteristics:
Strong problem-solving skills to quickly identify and present the creative/collaborative solutions
Previous experience delivering services to French customers is highly desired
Strong knowledge of French Labor or French Payroll rules is an advantage
Previous experience working with Workday, and/or a T&A system and any ticketing system is an advantage