Grid Automation Services Customer Analytics Leader

Job description

3279979
Additional Cities

Atlanta (US), Bilbao (SP), Markham (CA), Montpellier (FR), San Ramon (US), Schenectady (US), Stafford (UK)
Career Level

Experienced
Relocation Assistance

No
Business

GE Renewable Energy
Business Segment

Renewable Energy Grid Solutions
Function

Product Management
Country/Territory

Canada, France, Spain, United Kingdom, United States
Additional States/Provinces

Ontario
Postal Code

L6C 0M1
Role Summary/Purpose

The Grid Automation Services Customer Analytics Leader is responsible for market research and analysis to support GA Global Services growth target. The role will be responsible for gathering data from a variety of sources and building a global view of customer needs and market players positioning to support the development of GA Services strategic direction.
Essential Responsibilities

·  Perform research and gather data about customers’ needs and roadmaps, competitors’ positioning, and market conditions with focus on Energy market segment
·  Gather information such as customer demographics, preferences, needs, and buying habits using a variety of methods, such as interviews, questionnaires, focus groups, market analysis surveys, public opinion polls, and literature reviews. 
·  Analyze data using statistical software and data science methodology 
·  Convert complex data and findings into understandable tables, graphs, and written reports to drive decisions 
·  Develop global heat map and profit pools for GA Services and communicate effectively to key stakeholders 
·  Support GA Services Product Managers in market segmentation efforts, articulating value propositions, and GA Services market positioning 
·  Monitor and forecast technology, industry, and services trends and propose actions to adjust GA Services strategic direction based on data analysis 
·  Prepare reports and present results to GA Services and GA Leadership team 
·  Measure the effectiveness of GA Services marketing programs and strategies
Qualifications/Requirements

·  Bachelor’s or Master’s degree in Statistics, Math, Data Science, and/or Business Administration/Marketing  
·  5+ years of experience using statistical software and data science methodology for market research 
·  3+ years of Energy industry experience demonstrated by a good understanding of customer needs and industry trends 
·  Strong math and analytical skills

Desired Characteristics

·  Ability to influence and lead cross functional teams 
·  Analytical skills, ability to understand large amounts of data and information.  
·  Critical-thinking skills and detail oriented 
·  Strong communication skills for gathering information, interpreting data, and presenting results 
·  Strong interpersonal and leadership skills

About Us

GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GE’s mission and deliver for our customers. www.ge.com. 

GE Canada works on things that matter. The best people and the best technologies taking on the toughest challenges. Finding solutions in energy, health and home, transportation and finance. Building, powering, moving and curing the world. Not just imagining. Doing. GE works. This is your chance to become a part of a company internationally known for its reputation as an innovative industry leader that will invest in your success and growth. GE Canada has been recognized as a Top Employer in Canada for 2018. Join GE Canada and help us make a real difference creating the next generation of products and services that will impact the world for generations to come. For more information visit our website at www.ge.com/ca and follow us on Twitter at: http://twitter.com/GE_Canada and YouTube at http://www.youtube.com/user/GECanada. 

GE Renewable Energy is a $15 billion business which combines one of the broadest portfolios in the renewable energy industry to provide end-to-end solutions for our customers demanding reliable and affordable green power. Combining onshore and offshore wind, blades, hydro, storage, utility-scale solar, and grid solutions as well as hybrid renewables and digital services offerings, GE Renewable Energy has installed more than 400+ gigawatts of clean renewable energy and equipped more than 90 percent of utilities worldwide with its grid solutions. With nearly 40,000 employees present in more than 80 countries, GE Renewable Energy creates value for customers seeking to power the world with affordable, reliable and sustainable green electrons. Follow us at www.ge.com/renewableenergy or on twitter

Primary Country

Canada
Primary State/Province

Ontario
Primary City

Markham