Clinical Education Specialist, MR

Job description

3132269
City

Moscow
Career Level

Experienced
Relocation Assistance

No
Business

GE Healthcare
Business Segment

Healthcare Europe
Function

Sales
Country/Territory

Russian Federation
Postal Code

123112
Role Summary/Purpose

This role is responsible for conduction planned and unplanned technical briefings and consultations for GE HealthCare equipment’s users in the post-sale period at the place of installation, in the training GE HealthCare center, remotely from the GE HealthCare office, in another training/ consultation/ monitoring visit place and monitoring customers’ visits to assess clinical use of medical equipment within its business direction.
Essential Responsibilities

•Contact with customer before technical briefing/consultation/monitoring visit and provide necessary clarifications concerning briefing’s/consultation’s/monitoring visit’s preparation;
•Arrive at the designated briefing’s/consultation’s/monitoring visit’s date and time and instruct to the full extent in compliance with standard briefing’s/consultation’s/monitoring visit’s plan. Sign necessary documents at user’s manager at the end of briefing/consultation/ monitoring visit and
provide them within the defined deadlines;
•Answer user’s (customer\\s) questions concerning clinical system use fully and exhaustively;
•Provide users with necessary instructions and tools (if needed) concerning clinical system use;
•Prepare a report about conducted briefing/consultation/monitoring visit and enter it in the reporting system within the defined deadlines;
•Prepare and conduct classes with equipment’s users on topics developed by the company and/or requested by users, involving experienced users and leaders;
•Prepare and conduct briefings/consultations/monitoring visits for customers concerning remote access technology by their request;
•Support in marketing company’s activity;
•Prepare analytical reports related to implementation of essential responsibilities;
•Complete all planned Quality & Compliance training within defined deadlines;
•Complete planned and unplanned professional knowledge and skills attestation by the company’s request.
Qualifications/Requirements

1. Bachelor/master/specialist degree in medicine or medical technics;
2. 3 years of medical equipment experience or 5 years clinical experience in the field of MR diagnostics or another area of appropriate products;
3. Knowledge of company’s products in terms of its clinical use confirmed by a training certificate organized by the company;
4. Willingness to travel internationally and in CIS up to 90 percent time;
5. Proficient in use of MS office software;
6. Valid driver’s license category B.
Desired Characteristics

1. 10+ years clinical experience;
2. 5 years of specific modality experience;
3. Superior interpersonal and communication skills, professional disposition and demeanor;
4. Makes presentations and undertakes public speaking with skill and confidence;
5. Responds quickly to the needs of an audience and to their reactions and feedback;
6. Projects credibility.
About Us

GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.