Applications Specialist

Job description

3262597
Additional Cities

Gurgaon
Career Level

Experienced
Relocation Assistance

Yes
Business

GE Healthcare
Business Segment

Healthcare Sustainable Solutions
Function

Sales
Country/Territory

India
Postal Code

122002
Role Summary/Purpose

Responsible for providing formal technical and clinical support during the sales process within in a limited geographic region or limited industry/product segment. Responsibilities may include providing required pre-sale product demonstrations (or clinical trial support) and post-sale installation, training and/or customer service activities and ongoing customer support, including on site clinical in-servicing and go-live support. May be required to play leadership role within local team.
Essential Responsibilities

1.Provide technical and clinical leadership during sales process by demonstrating full range of product features including potential uses, product capabilities and benefits to customers as needed
2.Develop, coordinate and deliver product training to customers on software, application and/or equipment use, monitor customer installations within assigned territory/region to improve customer satisfaction and maintain customer relationships
3.Improve customer satisfaction and socket retention through continuing education on optimization of equipment utilization by customer
4.Support trade shows and professional conferences by performing product demonstration and promotion as well as customer training
5.Use market and product knowledge to assist sales team in developing sales, marketing and customer service strategies
6.Produce well-written post-training reports and provide regular feedback on customer satisfaction and needs.
Qualifications/Requirements

1. Applicant with minimum 3 years of experience and great clinical and application knowledge in Ultrasound. 2. Experience in working with cross functional teams to achieve business goals. 3. Energize team and maintain adherence of field processes. 4. Excellent analytical and communication skills with the ability to communicate with employee and customers at all levels. 5. Exceptional interpersonal skills 6. Ultrasound applications experience will be an added advantage for this profile 7. Willingness to travel extensively within your specified geographic region as well as to nationwide sales meetings and trade shows 8. Proficiency in computer skills in Microsoft Office Suite products
Desired Characteristics

Preferred Qualifications: 1. Associate’s or Bachelor's degree preferred in related business or technical/clinical field
2. Strong leadership skills (respected by peers and leadership for contributions to the business)
3. Strong presentation skills (public speaking and lecture experience desired)
4. Demonstrated ability to understand and present complex material in understandable terms
5. Demonstrated interpersonal & communication skills (ability to effectively communicate, verbally and in writing, to external customers, global counterparts and to team members in other functional organizations)
6. Solid problem solving skills (ability to manage and resolve conflict, communicate issues and propose solutions to both internal team members and external customers)
7. Self-motivated, willingness to take the initiative to identify opportunities for improvement and take actions to improve
8. Team oriented with a customer satisfaction mindset
9. Ability to multi-task effectively and manage multiple priorities at one time
10. Willingness to be flexible/adapt to changing work environments
11. Clinical experience in large hospital/university setting preferred
12. Advanced certification/registries desired
13. Five or more years of demonstrated clinical scanning skills in specific
14. Experience on all current GE products for which responsibilities cover
15. Experience within GE Clinical Applications or Clinical Marketing roles
16. Fluency in other relevant languages within territory
About Us

GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GE’s mission and deliver for our customers. www.ge.com
Primary Country

India
Primary State/Province

Haryana
Primary City

Gurgaon