Deputy Manager

Job description

What you will do with us

* Operational Store Excellence- Drive operational excellence in your store by ensuring adherence to store processes, regulations, and KPIs while supporting the Store Manager in analysing and improving results.
* Customer Engagement- Ensure your team enrich customers' experiences with personalised advice and uphold a welcoming, tidy store atmosphere that reflects our commitment to providing a positive and memorable shopping experience.
* Leadership- Empower your team's growth and success through supportive leadership, training, and a culture of trust and respect. Champion engagement and continuous learning ensuring every team member thrives and contributes to our shared success.
* Merchandising and Inventory- Curate an enticing shopping experience with impeccably stocked shelves, use of correct planograms, ensuring accurate inventory management.
* Brand Integrity - Ensuring that the animals entrusted to us are well cared for at all times, and that the welfare of the animal comes first. Maxi Zoo Ireland advocates responsible pet ownership.


What you will bring with you

* Experienced retail professional with a proven track record in assistant management roles
* Ability to step up and lead with warmth and empathy, ensuring smooth operations even in the manager's absence.
* A hunger for growth, eagerness to learn and eventually lead as one of our future store managers
* Customer service is your passion, organization your strength – ensuring every customer experience is exceptional.
* Strong communication skills and a commitment to our company values are a must.


Why join us?

* Competitive Salary
* Employee Discount - we offer employee discount of up to 40% in our stores and 20% in our Salon
* Paid leave- Sick leave, annual leave and bank holidays, maternity/paternity leave
* Refer a friend scheme 
* Advancement Opportunities – At Maxi Zoo we believe in promoting from within as much as possible and developing our team to have a career path.
* Community-A chance to work in an environment where employees and customers share the same passion for animals
* Educational Opportunities -you will get great training in store, through our training programs, and through company-wide training & meetings. We also provide further management training to give you the key skills to be able to motivate/engage your store team and take your career to the next level. Assistant Managers are enrolled in our company provided advanced pet knowledge programme.
* Annual leave - starting at 21 days and rising to 23 days at year 6.
* We are closed Easter Sunday, St. Stephen’s day and Christmas Day 
* Employee assistance programme 
* Store Christmas Party 
* Cycle to work Scheme
* Free Uniform

Desired profile

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About Fressnapf I Maxi Zoo

Maxi Zoo is part of the Fressnapf Group, the European market leader in pet product with 1,700+ shops across Europe. Maxi Zoo is Ireland’s largest pet retailer and has 30 shops in Ireland.

Maxi Zoo Ireland is driven by the desire to make the life of pets and pets owners simpler, better and happier.